Job description

Home Paramount is a family-owned and operated service corporation founded in 1939. We rank among the top 15 largest pest management firms in the United States and are committed to a long-term strategy of responsible growth through excellent customer service.

Ideal candidates will enjoy working in a fast-paced environment, whether it be individually or collaborating with your team! We have corporate and field team members to help you along the way and partner on projects as appropriate. We are a continuous improvement driven organization focused on providing excellent pest management and customer service while providing a safe and healthy workplace for all of our employees.

We are seeking to hire experienced administrative personal for a Branch/Office Administrator position in our Manassas, VA branch. The primary responsibilities of the Branch/Office Administrator involve handling the day-to-day of the administrative duties for the branch. This full-time employment opportunity offers you experience that will advance your career, knowledge growth, and professional development.

As a Branch/Office Administrator your daily duties will include but may not be limited to::

• Make phone calls to customers to confirm appointments for the following day.
• Making changes to the service schedules to reflect cancelled, moved, or new appointments.
• Call customers to arrange payment on delinquent accounts as needed.
• Call customers whose contract warranty has expired, reminding them that payment is due and collect payment when possible.
• Answer calls from customers and corporate personnel to regarding various issues.
• Office duties including typing, filing, calculating numbers for management
• Others administrative duties as assigned.

The primary requirements of a Branch/Office Administrator involve;

• Prior office and/or customer service experience required.
• High School Degree or equivalent.
• Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis.
• Outstanding people skills.
• Comfortable making outbound and taking inbound phone calls.

We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to:

• Competitive Hourly Pay Rate.
• Medical, Dental, and Vision Coverage.
• Life and Disability Benefits.
• Paid Time Off.
• 401(k) and ROTH Retirement Plans

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: One location

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