Who You Are

• Supports team members through coaching, peer mentorship, training and skill development opportunities.
• Actively role model behaviors to achieve branch and organizational goals.
• Cultivates an environment that consistently delivers our Branch Service Philosophy standards.
• Achieve balanced scorecard results in alignment with the Members for Life Sales and Service Philosophy.
• Effectively adapts to the changing priorities in the organization, reallocating focus and resources to deliver the best result.
• Engages in project work assignments that relate to business initiatives and strategies. Delivers high levels of quality by taking ownership and exceeding expectations.
• Displays high levels of cultural competence by fostering a welcoming atmosphere that reflects our belief that Humanity Counts Most.
• Responsible for developing a staff of highly engaged employees as measured by the annual employee engagement surveys.

• Bachelor’s degree in business administration, finance, marketing or a related field or equivalent years experience
• 2+ years of managerial experience in the financial industry, or an experiential equivalency of at least 3 years experience in a managerial capacity outside the financial industry
• 4+ years additional experience in Financial Services or Retail Sales
• Demonstrated leadership skills to motivate and develop staff
• Ability to learn, understand, and lead complex operations including the lending process, member services and teller operations
• Strong interpersonal communication, outstanding ability to influence and build relationships, and creative problem-solving skills

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a 2021 National Top Workplace and multi-year recipient of Milwaukee Journal Sentinel’s Top Workplaces, Wisconsin State Journal’s Top Workplaces, and Madison Magazine’s Best Places to Work, and receive:

• 2 weeks paid caregiver leave
• 2 weeks paid new child parental leave
• 21.5 days annual time off
• 2 days paid volunteer time
• 10 paid holidays (includes your birthday!)
• 401k company match of up to 5%, plus approximately 4% discretionary match
• Variable bonus reward
• 3 health plan options, including domestic partner eligibility
• Free bus pass and Bubbler / B-Cycle membership
• Employee Assistance Program
• And more!

UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.