Job description
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
Boutique Facilitator:
We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.
Position Responsibilities:
- Deliver exceptional customer service based on CHANEL’s service Mantra, including welcoming and greeting all clients
- Be the ultimate brand ambassador by providing continuous sales and service support
- Support the Operations team in maintaining stock order and assist in cycle count activity
- Support opening and closing of registers and assist with handling cash and deposits
- Effectively conduct administrative responsibilities i.e. answering phone calls to ensure any client issues are resolved in a prompt and professional manner
You Are Energized By:
- Providing the highest standards of service
- Building collaborative partnerships and relationships in a team-focused environment
- Fostering a meaningful client experience centered around inclusion and connection
- Your curiosity to continuously learn and grow
Position Requirements:
- Minimum 1 year of related experience
- Minimum High School Diploma
- Able to lift 15 lbs.
- Must have flexible schedule with the ability to work late nights, weekends and some holidays
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