Billing Specialist - Internal Medicine Resident Clinic
Job description
In need of someone with excellent communication skills, positive attitude, and able to multi-task. Responsibilities include but are not limited to, the following:
- Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
- Schedule patient appointments and procedures according to established policies and procedures.
- Check-in patients upon arrival at the office as well as check-out upon departure.
- Obtain accurate information from patients and ensure all registration forms are complete.
- Collect patient and insurance payments and reconcile charges on a daily basis.
- Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
- File records in appropriate sections of patient charts in EMR.
- Transcribe letters and create forms as needed.
- Maintain organization and efficiency of front office, including office supply inventory.
- Maintain patient confidentiality.
- Perform other related duties as directed or assigned.
Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.
A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. High School diploma or equivalent and no previous experience required. Familiar with standard concepts, practices, and procedures within a particular field.
Merit Health Wesley is an Equal Opportunity Employer that provides equal opportunities to all qualified persons without regard to race, veteran status, disability, color, religion, sex, national origin, any other federally protected class.
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