Job description
The Billing Account Analyst is responsible for resolving variance/denials using critical thinking, analytical skills, and appropriate decision making to resolve accounts. The Billing Account Analyst applies pertinent Family Health Center Inc., protocols, and processes in problem solving but has the ability to respond to unique cases in which clear policy and procedures are not always established. The Billing Account Analyst maintains a thorough knowledge of carrier policies, direct contracts, subscriber benefits, non-covered services, coding, diagnosis issues, and accounts receivable. A high degree of professionalism and accuracy regarding written and verbal communication between internal and external customers is expected.
JOB QUALIFICATIONS
EDUCATION
- Dental: diagnosis, code on dental procedures and nomenclature (CDT) and medical terminology.
- Patient Financial Services (PFS) - Professional: diagnosis, current procedural terminology (CPT) and medical terminology.
- Patient Financial Services (PFS) - Facility: diagnosis and medical terminology.
- Pharmacy: None
Preferred/Optional: High school diploma or equivalent and successful completion of the following courses, per departmental procedures, at time of hire:
- Dental: diagnosis, code on dental procedures and nomenclature (CDT) and medical terminology.
- Patient Financial Services (PFS) - Professional: diagnosis, current procedural terminology (CPT) and medical terminology.
- Patient Financial Services (PFS) - Facility: diagnosis and medical terminology.
- Pharmacy: None
EXPERIENCE
Preferred/Optional: Experience specific to the department hired within.
CERTIFICATIONS/LICENSES
Preferred/Optional: None
Monday - Friday; 8:00am - 5:00pm
40 hours per week with some overtime, as needed
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