COVID-19 considerations:
In response to COVID-19, we have instituted many safeguards to protect our employees by requiring that all staff and clients be required to wear masks prior to entering our facility, are COVID symptom screened and contact traced, we are taking temperature checks daily, and have installed a clear protective barrier at our front desk.

Bonita House, Inc. (BHI) is a well-respected nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $10 million. It was founded in 1971. BHI is also a social rehabilitation agency providing a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders. BHI has a growing Crisis Department working with Alameda County, the City of Pleasanton, the City of Albany, and now the City of Berkeley.

In response to the killing of George Floyd by Minneapolis police in May 2020 and the ensuing protests across the nation, the Berkeley City Council initiated a wide-reaching process to reimagine safety in the City of Berkeley. As part of the Re-Imagining Public Safety process, the City engaged in research and planning for a Specialized Care Unit (SCU). This Unit will become a 24/7 mobile unit designed to respond to and support people who are experiencing a mental health or substance use crisis without direct involvement of the police.

Agency Values:

Compassion: Committed to caring, dignity, and kindness

Respect: Honor each individual and provide highly ethical services

Progress: Leading the way in creating opportunities to change for the better

Resilience: Channeling hope, building strengths to successfully recover, adapt and grow

Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness

Bonita House fully supports the Board of Behavioral Sciences' commitment to protect the consumers of California through effective enforcement, ensure credibility and high professional standards through examinations and licensing requirements, and provide excellent customer service to all its constituents.

Position Summary:

The Crisis Clinical Program Manager partners with the EMS Clinical Program Manager to develop and implement this new program. The Crisis Clinical Program Manager will play a crucial role in supervising behavioral health clinicians performing assessment and crisis response for those in psychiatric and substance-induced distress in the City of Berkeley. SCU aims to avoid harm to the individual in crisis by intervening in person-centered and trauma-informed ways and attend to the immediate needs of the person in crisis. The Crisis Clinical Program Manager role will work in a 10-hour shift, four days per week schedule that will include one weekend day. Clinical Program Managers will work as a team to ensure at least one is available over the phone throughout all shifts worked by the Behavioral Health Clinicians. Clinical Program Managers also participate in the field to shadow and observe clinical work, as well as work in place of a clinician who is on vacation or unable to report for their shift.

**Please note this position requires licensure with the California Board of Behavioral Sciences or Board of Psychology**

This role is a full-time position with benefits and includes both on-site (in person) and off-site work. The Clinical Supervisor role works 4 10-hour shifts per week.

Key responsibilities:

• Work in 10 hour shifts to share responsibility with other clinical manager to maintain immediate availability to consult, problem solve, and answer questions by phone to provide clinical supervision to the clinicians providing direct crisis response in real time.
• Provide weekly group and individual supervision to SCU Behavioral Health Clinicians (BBS or BOP registered and licensed,) on culturally responsive, trauma-informed, gender-responsive, and person-centered mental health and substance use crisis assessment, intervention, de-escalation, and appropriate follow up.
• Periodically shadow supervisees on the job and will work with them directly, providing feedback on their service approach and performance.

• Instruct and supervise clinicians to assess for suicidality, homicidal intent, violence risk, grave disability, and substance use using appropriate measurements.
• Obtain Alameda County 5150 Certification so that in situations that warrant it, manager can advise clinicians to initiate a 5150 psychiatric hold by properly assessing and documenting per Alameda County protocol.
• Maintain appropriate/ethical boundaries with all supervisees, persons, groups, and families served.
• Coordinate day-to-day operations and communications for line staff including changes to scheduling, coverage issues, team configuration, and unit availability.
• Be available to pick-up shifts in part or in total as needed and when able. To this end, the role should have an onsite presence through the week and maintain excellent working relationships with Clinical and EMS staff and leadership.

• Monitor and support documentation completion by Clinicians.
• Perform other clinical duties assigned by the Director of Crisis Services

Education and Experience Required:

• Licensed (for at least two years) with the California Board of Behavioral Sciences (LCSW, LMFT, LPCC) and have completed BBS-required trainings to be an approved supervisor.

• 2 years of clinical experience providing assessment, psychotherapy, and clinical consultation services in a community-based setting.
• 1 year of program development or management with mental health or crisis agencies or similar experience.
• Must have experience with Electronic Health Record systems (e.g., Welligent, Clinicians Gateway, Reddinet)
• Must demonstrate an ability to work both independently and as a member of the Team.
• Must be able/willing to work outside when needed for field shifts, travel in van with others between crises, and physically move during some shifts.

• Must be able to travel to and from worksite and other locations within Alameda County.
• Must utilize strong problem solving, critical thinking and organization skills with the ability to maintain these competencies under pressure.
• Maintains professionalism during moments of crisis and stress and can deescalate situations (both clinical and operational) or escalate to leadership when needed timely.
• Solid written skills to meet the required standards of documentation.
• Must comply with all legal and ethical mandates including child and elder abuse reporting, HIPPA, PHI and PII.

• Must be able to meet the Immigration Reform Act of 1986 requirements.
• Must have valid California Driver’s License and a driving record acceptable by the Agency’s insurance company.

Clinical requirements described here are those that must be met by the employee to successfully perform the job, and will be completed within 30 days of hire;

• Providing Basic Life Support Care and transport while working as a member of an emergency medical team to patients while in adherence to the scope of practice, patient care procedures, protocols and medical direction according to their level of certification/licensure.

• Maintains and continues to obtain at least the minimum prescribed continuing education required to keep your certification/licensure in the state.

Physical and Other Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical demands:

Constantly have ability to bend and stoop, ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition, good manual dexterity, with the ability to perform all tasks related to job assignments.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional demands include:

Occasionally: Exposure to infectious organisms and agents, exposure to toxic chemicals.

Frequently: Physical and emotional stamina, remain in scene and present for client

Constantly: Ability to work as a team member with staff members and other agencies, legible documentation, sensory skills to differentiate clinical findings, visual and auditory acuity.