Job description

Envision Honda of Milpitas is looking for motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences.

JOIN OUR TEAM
At Envision Motors Group, we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Business Development Center (BDC) Appointment Coordinator, you will promptly, professionally and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.

WHAT WE HAVE TO OFFER

• Number One Honda dealership in the Bay Area
• Fortune 500 company, ranked among the "World's Most Admired Companies" by Fortune Magazine
• Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR - QUALIFICATIONS

• Genuine interest in providing an exceptional customer experience.
• Great communication skills to handle phone calls and emails.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt responses to internet inquiries with courtesy, accuracy and professionalism.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
• Excellence: Provide an unparalleled level of expertise to support customers overall experience.
• Technical Expertise: Understand and use of MS Office Suite, CRM and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Envision Motors Group organization. Our interview process typically includes an in-person interview, background check, reference check, and a drug screen. Be a part of the best customer experience team in the automotive industry. Apply with us today!

Envision Motors Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Milpitas, CA 95035: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• When are you able to start?

Experience:

• BDC: 1 year (Preferred)

Work Location: One location

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