Job description
Barista/Shift Supervisor
CURRENTLY HIRING FOR MORNING AND AFTERNOONS AT THE FOLLOWING LOCATIONS:
TOWN & COUNTRY
MANCHESTER & BRAESHIRE
CLAYTON & MASON
MANCHESTER & REIS
WILDWOOD
BRENTWOOD & WHITE
BIG BEND AND DOUGHERTY FERRY
CLAYTON & MASON
CLARKSON & BAXTER
CHESTERFIELD COMMONS
MANCHESTER & REIS
Job description
Barista/Shift Supervisor
BE A PART OF SOMETHING BIGGER!
Starbucks is opening a new location and is looking for great partners! Starbucks is more than just a job - it's a place where you can be your authentic self and thrive in a community that treats you as a partner. Starbucks partners have the opportunity EVERYDAY to uplift their customers and each other, to support community involvement and create a third place environment for every person who walks into our doors. Join us in our mission of doing good and making a difference!
Job Summary and Mission
This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
- Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
- Maintains regular and punctual attendance
Summary of Experience
- No previous experience required
Required Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Types: Full-time, Part-time
Pay: $10.80 + Tips
Complete benefits package available to PT/FT employees:
Spotify premium
Headspace premium
Insurance – Health, Vision, Dental
401K
Starbucks Discount
Job Types: Full-time, Part-time
Pay: $10.80 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
COVID-19 considerations:
COVID-19 Precaution(s):
Remote interview process
Personal protective equipment provided or required
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Experience:
- Guest Services: 1 year (Preferred)
Work Location:
- Multiple locations
Work Remotely:
- No
Work Location: Multiple Locations
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