Job description

Newly renovated Doubletree by Hilton Monroe is seeking an experienced Banquet Manager to lead our events and conference team in exceptional guest experiences. Highly competitive salary offered for this position to the successful candiate.

Job Responsibilities:

Determine proper staffing and banquet requirements with information gathered from sales department and clients.
Requisition required help and instruct work expectations for banquets and events.
Meet with function group leaders to determine last minute changes and discuss various set-up arrangements. Attend all BEO meetings and detail event with team.
Ensure proper service to clients during the banquet or event.
Ensure proper cleaning of all equipment pre-post function-event.
Ensure all brand standards in training and service standards.
Schedule banquets, parties, conferences, breaks as per the BEO and clients requirements.
Assist personnel in setting up a function room to the desired specifications set forth by the sales office and client.

• Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
• Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.
• Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
• Meet with the customers to review the Banquet Event Order and to review any changes to ensure delivery of a quality product.
• Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
• Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
• Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
• Comply with attendance rules and be available to work on a regular basis.
• Coordinate with Banquet Chef and other departments function-event details.
• Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection.
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward.
• Recruit, interview and train team members.
• Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping.
• Additional duties & assignments by Dir F&B, DOC, GM.

Qualifications:

• Experience required for this position is three (3) full years of employment as a Banquet Manager or in a related banquet position in a hotel, country club, or catering hall.
• Hotel experience preferred. Hilton experience a plus.
• Requires a working knowledge of banquet/catering food and beverage services, policies or operations.
• Knowledge of computer equipment.
• Ability to compile facts and figures in accordance with established procedures.
• Must be willing to help co-workers with their job duties and be a team player with or without reasonable accommodation.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Job Type: Full-time

Starting Salary: $60,000 & Up based on experience-Highly competitive annual salary

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Employee Travel Benefits
• Vision insurance
• 401K

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Township of Monroe, NJ 08831: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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