Job description
JOB TITLE: Banquet Captain
REPORTS TO: Banquet Manager
BASIC PURPOSE: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner.
ESSENTIAL FUNCTIONS:
- Check server and houseperson BEOs to ensure that all information is accurate.
- Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean
- Make contact with group representatives. Explain how to make contact if needed throughout the function.
- Communicate all BEO changes to catering office and affected departments.
- Coordinate with banquet staff set-ups, changes and time schedules for all functions.
- Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
- Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all
areas are clean.
- Recap all banquet checks at end of day and turn in to Night Audit.
NON-ESSENTIAL FUNCTIONS:
- Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
- Know and use "Suggestive Selling" techniques.
Knowledge and Skills:
Education: High school education or equivalent
Experience: Two years of hotel banquet food/beverage service
Skills and Abilities: Able to read, speak, and write English
Able to lift, push, carry 20-30 lbs.
Able to process paperwork
No. of employees supervised: Ten to thirty employees
Travel required: Local travel for outside catering functions
Hours Required: Flexible; scheduled days and times may vary based on need
Job Type: Full-time
Pay: $9.85 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant Experience: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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