Job Purpose

Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.

Tasks

• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Compare merchandise invoices to items actually received to ensure that shipments are correct.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Transport packages to customers' vehicles.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Receive, open, unpack and issue sales floor merchandise.
• Clean display cases, shelves, and aisles.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
• Pack customer purchases in bags or cartons.
• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

Work Activities

• Performing for or Working Directly with the Public
• Getting Information
• Handling and Moving Objects
• Performing General Physical Activities
• Establishing and Maintaining Interpersonal Relationships
• Communicating with Supervisors, Peers, or Subordinates
• Selling or Influencing Others
• Identifying Objects, Actions, and Events
• Organizing, Planning, and Prioritizing Work
• Making Decisions and Solving Problems
• Attach identification information to products, items or containers.
• Calculate costs of goods or services.
• Clean facilities or equipment.
• Collect deposits, payments or fees.
• Deliver items.
• Discuss goods or services information with customers or patrons.
• Distribute materials to employees or customers.
• Inspect shipments to ensure correct order fulfillment.
• Monitor inventories of products or materials.
• Order materials, supplies, or equipment.
• Package objects for shipping.
• Receive shipments.
• Stock supplies or merchandise.

Physical Demands

The employee will occasionally use hands to finger, handle, or feel; Climb or balance; Stoop, kneel, crouch, or crawl; the employee is frequently Walk; Reach with hands and arms; the employee is regularly Stand; Talk or hear;

Lifts Weight or Exerts Force Work Environment

The employee will occasionally lift, push or exert force up to 50 pounds; the employee will frequently lift, push or exert force up to 25 pounds; the employee will regularly lift, push or exert force up to 10 pounds;

Vision

Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus;

Work Environment

the employee is occasionally Wet or humid conditions (non-weather); Fumes or airborne particles; Outdoor weather conditions; Extreme cold (non-weather); the employee is frequently Work near moving mechanical parts; Risk of electrical shock;

Education and Experience

High School/G.E.D

Basic Skills

• Speaking

Talking to others to convey information effectively.

• Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Social Skills

• Service Orientation

Actively looking for ways to help people.

• Coordination

Adjusting actions in relation to others' actions.

• Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

• Persuasion

Persuading others to change their minds or behavior.

• Negotiation

Bringing others together and trying to reconcile differences.

Complex Problem Solving Skills

• Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Quality Control Analysis

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

• Operation and Control

Controlling operations of equipment or systems.

• Operation Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

• Operations Analysis

Analyzing needs and product requirements to create a design.

• Troubleshooting

Determining causes of operating errors and deciding what to do about it.

System Skills

• Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

• Time Management

Managing one's own time and the time of others.

• Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

• Management of Material Resources

Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Management of Financial Resources

Determining how money will be spent to get the work done, and accounting for these expenditures.

Required Knowledge

· Customer and Personal Service

· Sales and Marketing

· English Language

· Public Safety and Security

· Mathematics