Job description

About Us

Aventura Mall is the premier shopping destination in Miami and South Florida and one of the top shopping centers in the U.S. It is highlighted by a collection of the world’s most coveted luxury brands, a selection of chef-driven restaurants, the eclectic Food Hall, the 25,000 square-foot indoor-outdoor LEVEL THREE rooftop venue, and the museum-worthy Arts Aventura Mall collection.

Aventura Mall caters to a diverse ensemble of guests from all age groups. Engage a child’s imagination at Rainbow Valley Playground or take a trip down our landmark 93-foot-tall Aventura Slide Tower. Aventura Mall is an iconic landmark that is always evolving — offering something new to culture-seekers, trendsetters, and culinary connoisseurs.

Position Summary:

We are looking for someone energetic who is ready to join the team! The Slide Attendant is not only responsible for ensuring guest safety, they are also in charge of providing a memorable experience that guests can take with them wherever they go. If you are customer-service oriented and a team player, we are looking forward to working with you!

Responsibilities:

• Providing a safe environment for guests by using appropriate judgement
• Maintaining high standards of safety while on duty
• Providing rescue-ready level at all times
• Providing exceptional customer service skills
• Assisting with various task including but not limited to maintaining grounds, carrying, storing, & stacking slide mats
• Requires physical stamina, extended periods of time going up and down a 93-foot spiral stairs in various weather conditions and temperatures
• Position requires individuals to be able to work outdoors
• Must be able to communicate in English, to convey information and instructions
• Able to relay information, and carry on effective interchange with customers, other departments and company staff
• Flexible hours including nights, weekends, holidays and extended hours
• Must poses basic computer skills
• Adequate knowledge of the mall, facilities and services provided
• Knowledge of local area

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Physical Demands:*

• Outdoor position that requires certain tasks are performed, such as grasping, writing, standing, sitting, walking, repetitive motions, bending climbing, listening and hearing ability and visual acuity.
• Requires standing for extended periods.
• Must have full use of eyes and ears, full power of speech.
• Walking and climbing, turning head and torso, bending arms, wrist and fingers.
• Must be able to exert well-paced ability to reach other areas of the facility on a timely basis when needed.
• Must be able to lift up to 25 lbs.
• Requires communication via the use of two-way radio in order to communicate with coworkers, supervisors, subordinates as well as other departments.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Constantly vigilant and aware of surroundings and all aspects of the Aventura Mall slide.

Supportive Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determine by the manager/supervisor based upon the particular requirements of the facility:

• Supporting Public Safety and local Emergency Services during emergencies.
• Assist the Marketing Department with flyers, promotions and events when needed.
• Assist Tourism and Business Development Department as needed.
• Assist other Concierge Services areas in coverage when needed.
• Greeting and assisting guest with questions, directions and services as needed.

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Skills, knowledge, and Abilities*:

Knowledge of all facets of the mall including concierge services as they apply to Aventura Mall is required. The ability to work with other people effectively in a staff position is important. Must have the ability to think creativity regarding the needs of the mall and solve problems or seize opportunities as they occur. Exercise empathy towards mall guest at all times.

Job Types: Full-time, Part-time, Temporary

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person

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