Automotive Customer Service Representative (FT)
Full Time
Winnetka, CA
Posted
Job description
Customer Service Representative
In need of a candidate with a positive and dependable attitude.
Pay is based on experience.
Company Description:
Full service automotive repair facility - specializing in transmission service and repair.
Work Hours M-F 8:00 Am - 5:00 pm
Duties & Responsibilities:
- Meet and Greet customers. Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness
- First point of contact for customers on the phone and in the shop
- Responsible for engaging customers, building trust, communicating processes and timelines
- Under the direction of Management, assists in various aspects of customer care
- Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Requirements:
- Outgoing personality with expertise at developing relationships (i.e., a “people person")
- Valid driver's license
- Ability to read, write and speak English fluently (Bilingual English/Spanish a big plus)
- Ability to concentrate and accomplish tasks despite interruptions *Multitasking skills
- Prior experience working with customers and providing an exceptional experience
- Basic MS Office knowledge; computer software and internet proficiency
Application Details:
- Respond here or email your resume to winnetkatransmissions@gmail.com
- Please do not call the office regarding the position or show up without an appointment, we will review resumes and reach out for interviews.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.