ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA

Position Summary

The Associate Experience Specialist is a field-based role that acts as an implementation specialist for all Culture, Engagement & DE&I related programs for their assigned region within ADUSA D&T. This role is a program execution expert, able to support the roll-out of programs and initiatives developed within the HR COE and drive engagement and participation at site level. This person also proactively partners with HR team members in their assigned regions to identify additional, specific site-level culture, engagement, & DE&I needs and creates plans to address. In addition, this role acts as a liaison between Distribution Center associates/leaders and various stakeholders within the support functions of ADUSA D&T – specifically partnering with and leading site-level engagement and culture committees. The Associate Experience Specialist is a culture and engagement advocate for all associates across the widely dispersed Distribution and Transportation network regularly interacting with Campus Leaders, Managers, Supervisors, and hourly, unplugged associates.

Principle Duties and Responsibilities

Culture & Engagement:

• Consult with key stakeholders to understand associate needs and feasibility of programs at site level. Engage appropriate business experts based on assessment. Facilitate and coordinate culture and engagement related programs and initiatives ensuring all associates are considered and included.
• Drive and support company’s onboarding program ensuring hiring managers are aligned to program goals and committed to early talent success.
• Execute engagement survey annual cycles, including but not limited to communication to associates, facilitate training with HRBPs and leaders, reporting progress and site-level compliance, and following up with action planning.
• Consult with associates, HRBPs and other stakeholders to identify issues and gather data to determine effective culture and engagement strategies, and partner with the HR team and business leadership to implement recommended strategies, solutions and tools.
• Oversee and lead DC Culture committees within assigned region to ensure effectiveness and adherence to committee governance structure.

DE&I:

• Champion BRG membership across ADUSA D&T, encouraging leadership support and associate involvement across all levels.
• Operationalize and implement BRG guiding principles, toolkits, guidelines, and templates.
• Drive participation and sustainment supporting DE&I educational programs in line with the company’s commitment to DE&I.

• Proactively stay up to date on the latest trends in DE&I throughout the industry and provide feedback to COE and business partners.
• Supports external recognition programs such as Top Women in Grocery and Women of Influence, HRC Corporate Equality Index at sites.
• Ensure adoption and distribution of diversity celebration and awareness toolkits throughout the year.

Rewards & Recognition:

• Foster a culture of support and recognition beginning with site leaders down to hourly associates at all sites within specified region.
• Drive adoption of Rewards & Recognition tools for all associates to celebrate levels of high performance, significant contributions to the business, and key milestones and anniversaries.
• Leverage and analyze data to monitor usage and compliance of Rewards & Recognition tools across all sites; communicating results to site leaders and making recommendations to improve usage and impact.

Knowledge

• Deep understanding of DE&I concepts and trends
• Advanced knowledge of compensation practices and industry trends
• Deep knowledge of classic and innovative engagement and retention practices

Skills

• Oral and written communication
• Strong facilitation skills
• Project management
• Organization and planning
• Problem-solving
• Decision-making
• Strong consultative, coaching, and influence skills
• Preferred: Strong emotional intelligence and confidence to influence and facilitate programs and strategies throughout organization hierarchy.
• Preferred: Strong leadership skills and experience managing diverse groups of individuals.

Abilities

• Active listening
• Ability to translate information into practice/compliance.
• Excellent relationship building with all levels of leadership and peers.
• Ability to manage up to successfully implement programs/procedures and hold site leadership teams (directors and managers) accountable for adherence
• Partnering across teams in a complex, multi-unit organization
• Influencing without authority
• Travel required – 75%

Education

• Minimum:
• Bachelor's Degree in Human resources or related discipline

Experience

• 4-7 years’ experience in Human Resources, Total Rewards, and/or DE&I
• Extensive experience operating in a manufacturing or distribution environment
• Demonstrated communication skills (verbal, written) and executive presence.
• Demonstrated experience in executing and implementing engagement, total rewards, and DE&I programs that drive meaningful improvement in retention, engagement, and inclusion.
• Experience managing multiple, concurrent projects

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email recruiting@adusasc.com.