Job description

Position Summary

This position supports the work of the YMCA of the Rockies, which operates a mission-based family and group conference and retreat center, serving more than 225,000 annually, primarily at the Association’s Snow Mountain Ranch Location. The Associate IT Director is primarily responsible for maintaining the Technology Systems across the Association. The Associate IT Director will work closely with the IT Director to effectively implement projects and processes that come from the Association’s Technology Steering Committee.

Compensation Package and Benefits:

This is a full-time, year-round, salary position paying $55,000-$65,000/yr with full benefits including:

• Health, dental, and life insurance
• Generous vacation/PTO
• Participation in the YMCA Retirement Fund (An additional 12% of your salary contributed into your retirement by the YMCA after 2 years of employment.)
• YMCA of the Rockies Family Membership
• Discounted nights at YMCA of the Rockies lodges for family and friends
• Childcare Assistance for Preschool, Day Camp, and After-School Programs
• View all year-round benefits and perks on our Career Site, www.workintherockies.org.

Essential Functions

• Coordinate technology priorities and work with IT Director including strategic initiatives, hardware, maintenance, support, training for users, repairs and budgeting.
• Work with the IT Director and the Association’s Technology Steering Committee to develop strategies and help with the implementation of new projects and policies to improve the Association’s IT landscape and maximize its mission impact.
• Direct, manage and maintain computer software and hardware and provide access to staff as security and roles dictate in accordance with the Association’s overall technology strategy.
• Communicate with the General Manager(s) and Department Heads as needed on the current Systems and Telephone maintenance needs and priorities.
• Responsible for network installation and administration in consultation with the IT Director
• Maintain an accurate inventory of all IT resources to help meet the overall Association’s goals and needs.
• Understand and prioritize the needs of the organization in order to generate the vital information needed for critical management decisions.
• Able to communicate effectively with users of technology.
• Assist in maintaining the Association’s Automated Attendant Telephone system, telephone infrastructure including POTS, Digital, Avaya phone switch and the related pedestals/wiring.
• Keep systems current and running at peak performance with minimal down time.
• Help oversee the Technology Systems across the association including the Estes Park Center, Snow Mountain Ranch and Executive Office.

• Actively manage a Windows environment including Windows 10, Server 2016/2019/2022, Active Directory and Office 365.
• Supervise, train and work with the IT trainee(s) and volunteer(s) within the department.
• Recommend changes that could improve the professionalism and efficiency of IT resources.
• Train employees across the Association in consultation with the IT Director.
• Evaluate, recommend and implement Association software and hardware purchases.
• All other duties as assigned.

Requirements/Qualifications

• Three to five years’ experience in maintaining Information Systems or industry certification with one-year experience.
• Ability to make independent decisions, set priorities, and work without supervision.
• A working knowledge of Cambium Canopy, Ruckus and Ubiquiti is desirable.
• Experience with Hospitality Management System, Microsoft 365, and CRM systems highly desired
• Must be available on-call for after-hours IT emergencies and planned system upgrades; including evenings, weekends and holidays.
• Possess a valid, USA state-issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.
• Possess stamina to work in the work environment described herein.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Granby, CO 80446: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• IT support: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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