Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As the Assistant Provost of Doctoral Research, you provide leadership and vision for the department. In this role you are accountable for program outcomes, academic quality, course development, as well as student and faculty satisfaction and retention. As a key academic leader, you will articulate the college vision and ensure the delivery of quality student experiences to enhance personal and professional skills by supporting the core values of the college. Through continued growth, monitoring and development of the programs, you provide direction, instilling a strong ethical commitment to excellence, modeling lifelong studies and the value of online education. To accomplish these goals, you are responsible for the following: 1) Recruiting, selecting, mentoring, and evaluating course faculty for the department,; 2) Leading program development and growth including active involvement in student enrollment, retention, and satisfaction; 3) Exercising full administrative responsibility for programs including reporting and accreditation success while participating in department and organization committees to maintain and increase program strength and efficiencies; 4) Collaborating with other departments to respond to student needs; and 5) Serving as an administrative faculty member teaching courses as needed.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Follows established processes as outlined by organization and leadership.
• Completes assigned duties based on daily business needs and individual skill set.
• Consistently produces a high volume of quality work.
• Capable, and adapts as needed, to work under pressure and meet tight deadlines.
• Proven ability to work independently with limited supervision and with other department and cross-college personnel.
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills.
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Must be collaborative in driving decisions and a team-player.
• Strong analytical and problem-solving skills with a high attention to detail.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.

Day to Day Responsibilities

In this role you will wear different hats, but your skills will be especially essential in the following areas:

You are charged with creating and maintaining an open, collaborative, collegial, transparent, and inclusive college setting dedicated to enhancing the scholarship, achievement, satisfaction and success of students and faculty.

Leadership:

• Provides administrative oversight, strategic leadership of academic programs and all aspects related to curricular choices and facilitation of programs and courses.
• Accountable for high-quality curriculum and course content development for courses within their departments. Curriculum must meet or exceed institutional and programmatic accreditation, including CAEP, and ACE standards.
• Assists ACE with growth through proposing new programs within the Doctoral portfolio domains. Looks for innovative ways to expand ACE’s mission into new markets through developing new programs and aligning proposals to appropriate standards of excellence.
• Leads departments in growth planning initiatives through reviewing processes and systems for efficiency. Focuses on student satisfaction and success in all decisions.
• Represents programs at both internal and external venues, including various institutional functions, state and national meetings as needed.
• Coordinates and directs academic departments within the college to ensure relevant and timely program development and review as an aspect of continuous improvement.
• Supports American College of Education leadership in establishing goals, strategic planning, and reporting at the institutional and program levels.
• Establishes and maintains viable infrastructures to manage controlled growth, including professional development, faculty scheduling, and committees.
• Models appropriate collaboration, nurturing relationships across departments and programs to promote consistency and stability in an ethical manner.

Supervision of Resources:

• In conjunction with designated leadership, supports faculty selection, development, and mentoring by guiding leadership at the department and program levels.
• Ensures fiscal responsibility of human and financial resources for Doctoral departments.
• Explores and establishes priorities for resources to support faculty development and program initiatives.
• Strengthens the college’s capacity to engage in research and establishes a creative agenda by exploring, developing and expanding new enterprises across all programs.

Program Initiatives:

• Coordinates academic program reviews and work with departments and offices to ensure continuous improvement is realized and documented appropriately.
• Builds on existing programs through expanding and improving offerings and initiating new strategies for stellar student experiences.
• Fosters innovative and creative options for learning.
• Works cooperatively with various departments to deliver effective, quality online instruction in compliance with the mission and vision of the institution.
• Provides leadership for doctoral research activities, the dissertation process, and research course sequence and quality in the department.
• Hires, coaches, leads, and manages administrators and faculty members within the Doctoral Research department.
• Leads faculty and student initiatives within the Doctoral Research department to continuously improve the research and dissertation experience and results.
• Ensure the vision of “serving others” is integrated in all doctoral research programs, courses, and faculty.
• Compiles performance reports, provides program information, and evaluates program effectiveness.
• Assists on the development of policies, procedures, and guidelines of programs and the institution.
• Develops and cultivates partnerships with department leaders to support student achievement, degree completion, and enrollment growth.
• Provides opportunities for student success by being available to adjudicate student appeals expeditiously.
• Responds in a timely manner to student, faculty, or administrative concerns and issues.
• Recruits, selects, trains, and provides oversight and leadership to the doctoral research faculty and academic administrators in the department.
• Ensures that both faculty and academic management are hired with appropriate credentials, knowledge, skill, and experience to meet the needs of the doctoral research program.
• Serves as a mentor for team members by providing opportunities for professional development in supporting online instructional delivery skills, channeling skills for resolving issues, and providing guidance to ensure their professional success and retention.
• Assigns courses, monitors faculty performance, and conducts faculty assessments in accordance with organizational guidelines.
• Encourages, motivates, and inspires administrators and faculty to greater levels of excellence.
• Provides content leadership for new programs and courses as well as reviewing and approving courses developed by course author subject matter experts.
• Reviews enrollment, retention, and student satisfaction metrics to support program growth and success and develops effective strategies to meet and exceed organizational student retention and satisfaction goals.
• Models successful online teaching and research methods for faculty and students.
• Supports the College, when needed, as a faculty member.
• Maintains a professional and technical knowledge of the curricula and industry by participating in leading edge educational workshops/seminars, reviewing professional publications, establishing personal networks, and participating in professional societies. This includes maintaining a deep knowledge of emerging issues and trends related to the department.
• Ensures quality of doctoral research program and course offerings by supporting and promoting research.

Compliance:

• Ensures academic policies, processes, and procedures align, and ensure compliance with regulatory statues and accreditation requirements.
• Supports program plans and expectations across the college by aligning mission and vision, determining the impact of institutional policies and procedures.
• Monitors state and federal regulatory requirements to adjust program requirements to meet changes in standards.
• Reviews, reports, and helps regulate decisions related to accreditation, serving as a resource for program development and maintenance.

Qualifications and Education Requirements

• Terminal degree from an accredited institution in an appropriate field associated with doctoral research.
• 10+ years’ experience in leadership positions; 5+ years’ experience in leadership positions in higher education setting is preferred.
• Demonstrated experience in successfully developing collegial relationships in an online/virtual environment.
• Experience working with state boards, commissions of education or regional accrediting agencies preferred. CAEP and HLC accreditation experience required.
• Evidence of professional research and/or creative endeavors and expertise in the field.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For five years, ACE has received recognition as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:

• Medical, dental, & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability
• And more…

Physical Demands
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.

Diversity

At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with diverse backgrounds. We recognize that acknowledging diversity is a necessary precondition, but sustained effort is necessary to ensure equity and greater inclusion. Through strategic planning and initiatives, we seek to develop programs that promote equity and inclusion for everyone so that all members of ACE’s community can reach their full potential. To create and maintain a truly diverse, equitable and inclusive learning community, we strive to make all feel equally valued, and we uphold our Commitment to Freedom of Expression. We may celebrate diversity, but we “live” inclusion.

Additional Notes
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Hawaii, Massachusetts, New Mexico, South Dakota, or Alabama.

ACE is an Equal Opportunity Employer.