Job description
If you are career-minded, driven and creative and share our passion for working hard, having fun and making our communities a better place to live, keep reading! Our property management team is seeking a team member to assist with all the fun stuff below! But first, our awesome alert!
Description
AWESOME ALERT!
- The owner is an ambitious and successful real estate investor laser-focused on continued growth and acquisition of multi-family real estate properties in MA and NH. 1,000+ units is in sight!
- Oh, and, he will make you LOL with his great sense of humor!
- Our work is important and impacts the communities where we live. We create clean and safe homes for good people.
- We pay 100% of employee medical coverage!
- Your input, ideas and feedback are always encouraged and appreciated!
- You get to use the latest property management technology and your creativity with social media to drive results.
- You can be a professional but leave the large corporate mindset behind and work with real people who love this business.
- You can work from home and be out and about to show our properties and meet prospective residents.
THE FUN STUFF YOU’LL DO
Leasing
- Show, lease and move in prospective residents and answer relevant questions
- Invoke additional marketing efforts to minimize vacancy such as coordinating photography, outreach, open houses, signage, etc.
- Conduct daily follow up to all inquiries from prospective residents – email, calls, and text message in an effort to convert inquiries to tours; Convert tours to leases
- Process applications to include generating credit reports, verification forms and rental references
Occupancy
- Assist in maintaining budgeted occupancy
- Assist in processing renewal offers and leases each month
- Assists in maintaining lease expiration management amongst the organization
Revenue & delinquency
- Assists in overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Perform collection duties to capture rent and minimize delinquency – phone calls, emails and text messages Document status of each account accordingly with status and maintain monthly records
- Charge late fees, NSF fees and any other applicable fees when needed
- Assists and processes legal documents (Notice to Quit) on the 5th of the month
- Forwards any delinquent account to legal team for further processing when needed
Customer service
- Build positive relationships and maintain an excellent customer service relationship with residents, vendors and prospective residents
- Assists in resolving questions, requests and complaints from residents
- Assists in responding to messages and emails in a timely manner
- Assists the property manager to Inspect properties to assess condition of building and grounds, and to ensure empty units are ready
- Assists in coordinating with vendors, residents to address maintenance needs
- Assists in follow up to residents with pending working order status as well as completion of work orders to ensure thorough customer service and communication
Administrative, audit, lease and compliance
- Manage records and files of current residents – will require audit of all files
- Perform administrative functions such as record keeping, sending notices to residents, scanning, data entry and maintaining account information in AppFolio
- Assist property manager in processing Final Account Statement upon move outs
- Assists in signing leases
- Monitor and ensure residents are adhering to the lease – could require lease violations, renter’s insurance requirement, etc.
THE MUST-HAVES
High school diploma or equivalent required, Bachelor’s degree or equivalent experience, preferred- Valid driver’s license and clean driving record
- Ability to successfully pass a credit, criminal and motor vehicle background screening.
- Strong computer skills and ability to utilize various software programs
- Creativity, marketing and social media skills
- Strives to deliver superior customer service and understands the importance
- Ability to deliver and communicate effectively, showcase empathy, patience, professionalism, and teamwork
- Strong organizational skills
- Detailed oriented
- Strong ability to time manage the day
- Ability to prioritize tasks
- Strong problem solving skills
- Excellent interpersonal skills
WAIT, THERE'S MORE
- Work Schedule: Part-Time 12-25 hours initially, weekdays, and weekends and early evenings as necessary
- Job Location: Work from home and also coordinate and conduct apartment tours to prospective residents.
- Property Locations: Haverhill, MA, Peabody, MA, Georgetown, MA, Salem, MA, Concord, NH and Windham, NH
- Website: www.northfieldproperties.net
- Pay: $28 per hour
- Benefits: Not applicable for part-time position
SO, WHAT'S NEXT?
There’s no time to waste. Click "Apply Now" to get started.
WorkSmart HR, LLC is a hiring administration service that we have contracted with, and they may contact you as a first step in our process. No phone calls to us please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by applicable federal, state or local laws.
Salary
$28 - $28 per hour
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