Job description
OBJECTIVE OF POSITION: To support all regional operations duties related to Soccer Shots. The Assistant Operations Coordinator will be asked to assist in the following functions:
Benefits/Perks:
- Health Insurance (Medical, Dental, Vision)
- Health Savings Account
- Retirement plan with 3% company match / SIMPLE IRA
- Eligible for quarterly customer satisfaction bonus and bi-annual growth bonus
- 11 PTO Days
- 11 Paid holidays
- Professional development reimbursement
Program Support:
- Maintaining program seasons including master calendar and registration system.
- Managing the program schedule, cancellations and rescheduling process, which includes but is not limited to, notifying parents, updating Facebook, updating calendars, and communicating updates with site/facility representatives and parents.
- Assist the Operations Coordinator and Coaching Department to maintain the master coach schedule, handling cancellations and reschedules, as needed.
- Managing the registration and enrollment process at all sites.
- Delivering exceptional customer service with parents, directors, and partners to improve NPS scores.
- Coaching up to 15-18 sessions per week
- Assist with implementation of season marketing plan for programs including publishing
social media content - Scheduling and preparing all materials to promote the upcoming Soccer Shots season
- Participate in running program demos, distributing registration forms and brochures, hanging lobby and classroom posters, and in-school displays, distributing final reminders, placing bandit signs, and promoting public programs
- Represent Soccer Shots at industry events, open houses, etc.
- Foster the relationship with current partners via site visits, attending events, call check-ins, etc.
- Provide leads in the territory served
- Use all available resources to maximize enrollment at assigned locations
You will be expected to work out of the central office located in Miami, FL during weekdays, as well as travel to partner sites in your territory.
SOCCER SHOTS OBJECTIVES:
- For Soccer Shots to be the best run, most popular, and most successful program offered in Miami.
- For Soccer Shots to have a reputation of excellence. An objective measure of each territory’s reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season
- To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals
- Prompt, reliable, and professional communication—responds immediately to customers (parents, directors, staff), and always responds to supervisor and other Soccer Shots support staff within 24 hours
- Meet weekly, seasonal, and annual timelines and deadlines. Develop systems to stay organized, keep good records, and be efficient with your time
- Meet seasonal performance goals. Go above and beyond company expectations to sell, promote and market our program prior to each season
- Provide excellent customer service by communicating through newsletters to parents, and phone calls/visits with center directors
- Adhere to all company policies and represent Soccer Shots with professionalism and integrity
- Performance will be reviewed after the first 60 days of employment
- Objectives of the position and company expectations will be reviewed quarterly through a meeting with supervisor
- Soccer Shots will perform an annual review in December of each calendar year
Are you looking for a great job where the work is actually fun?
Do you want to work somewhere you can get real job experience while making a difference in your community?
Are you passionate about sports, education, being a positive role model and impacting young children?
You’ve come to the right place! We change lives. We help children learn, grow and meet their goals. We care.
About Us
Soccer Shots is an engaging children's soccer program for children ages 2-8 with a focus on character development. Our caring team positively impacts children's lives on and off the field through best-in-class coaching, curriculum and communication.
We train the best coaches in the business
- We put every Soccer Shots coach through our comprehensive training program to receive certification that includes learning the use of developmentally appropriate coaching techniques.
- Our coaches are routinely evaluated and undergo ongoing training.
- Our coach selection process evaluates not only the ability to coach soccer, but, more importantly, the ability to engage and inspire children.
Our families experience exceptional customer service and ongoing communication
- Members of the Soccer Shots team must be excellent communicators – with children, with parents, with partners and with each other!
- Our team understands the importance of timely, responsive communication.
We use expert-approved curriculum that aligns with early childhood education standards
- Our developmentally appropriate curriculum places an emphasis on character development and skill building.
- Our program is created under the guidance of childhood education specialists, professional soccer players and experienced and licensed soccer coaches.
- We constantly re-evaluate and update our curriculum to stay current with childhood education standards.
Whether you’re looking for a part-time, flexible job, or a full-time career - if you have a passion for positively impacting children, we’d love to talk to you.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.