Location: DBA - Element San Jose Milpitas

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Life as an AGM:

• Oversee daily operations within the hotel, managing and leading all departments.
• Ensures orientations for new team members are thorough and completed in a timely fashion.
• Ensures all team members meet or exceed all hospitality requirements.
• Leads specific teams while assisting with meeting or exceeding property goals including optimal guest satisfaction.
• Interview, hire, train, performance evaluations, resolve problems, provide open communication and enforce progressive discipline when required.
• Train, direct the work of, resolve issues/problems of the Front Desk and Food and Beverage team members to ensure a quality operation.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests or problems.

What we're looking for:

• 2-year or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• A minimum of 3 years hotel management experience in guest services, front desk, or related hotel professional area
• Excellent interpersonal skills including excellent verbal and written communication skills
• Ability to take on leadership roles
• Must be proactive, highly skilled at multitasking and good at conflict resolution
• Must work well in team environment and present a professional demeanor

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel operations where your leadership will really shine! As you continue to work in this role, you'll become a key contributor to the hotel's success!

The perks working for us:

• People-first culture
• Travel discounts at hotel partners and franchises
• Paid time off
• Participation in our Wellness program
• Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits

How to apply:

Join us! Submit your application online!