Job description

We are hiring for Coldwater, Angola, and Auburn locations

SPORTS BAR Assistant General Manager

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. So, we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people that bring that experience to life.

GAME DAY

Our Sports Bar General Manager is our Head Coach, overseeing the Heart of House (Kitchen), Dining Room, and Bar operations within the sports bar. Training? Zone rollouts? Inventory? Sales building? No problem. Get the right tools into your hands and you're ready to dig in. You'll be responsible for Overall operations, P&L and ensure that your Team has the tools and resources to win the game. The day to day operations of the sports bar will be part of your primary focus and you'll be responsible for executing your plays along with the sports bar management team.

WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU SHOULD BRING TO THE TABLE

You know the business. You have general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
You have the education and experience. You’re a high school graduate or similar. Must have at least 3 years of General Management experience and previous Front of House (FOH) and HOH/Kitchen management experience.
You're Team focused. You have a passion for training and developing your Team.
You are Awesome!

You'll be working for the hottest brand around and have tons of fun doing it. What else is in it for you? You'll be set up for success right out of the gate. The same vigor that we put into developing sauces for our famous wings, we put into developing and growing our Team Members. If you're hungry for the next step in your career, we'll help you get there. Comprehensive benefits program. Did we mention that you'll never miss that history-making sports play ever again?

RESPONSIBILITIES:

· Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant.

· Effectively handle guest complaints.

· Build positive, professional relationships with members of the community.

· Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.

· Lead shift meetings and solicit feedback from team members.

· Handles shift-by-shift coaching and performance counseling and feedback of team members on as needed basis.

· Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents.

· Manage shifts to achieve sales and profit goals

· Conduct administrative manager functions and transactions.

· Ensure adherence to SERV Safe Alcohol, Food and HACCP standards.

· Ensure PCI compliance for all credit card transaction documents.

· Conduct time punch audit daily and make corrections accordingly.

· Assist with rollouts of new company programs, policies, and procedures.

· Unload trucks, pallets, and cases of food and beverage

· Rotate and restock inventory· Ensure team meets or exceeds cost of sales actual vs legitimate target.

· Unloading vendor trucks/pallets, ensures inventory is properly received and rotated. · Other duties as assigned.

SKILLS/QUALIFICATIONS:

· Must be at least 21 years of age.

· College degree preferred or equivalent in experience.

· Strong written and verbal communication skills.

· Ability to work independently with minimal supervision.

· Energetic and flexible.

· Maintains a calm, tactful demeanor when dealing with difficult situations.

· Well organized and detail oriented.

· Forms strong working relationships within team.

· Identifies additional tasks to be completed and willingly assists others.

· Follows direction with focused attention.

· Strong computer skills

· Must possess proper food handler and alcohol dispensing certifications

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

Health insurance

Dental insurance

Employee discount

Life insurance

Paid time off: Earn 2 weeks vacation after 1st year and 3 weeks starting 3rd year.

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Angola, IN 46703: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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