BASIC PURPOSE:

• Responsible for assisting the Community Director in all phases of community operations while operating within budgeted financials goals of property under direction of Regional Director.

• Maintains the bookkeeping for the community, ensures all fees are charged and all legal proceedings are filed in a timely fashion and in accordance with company policies.

• Assist with property objectives such as marketing, leasing, rent collection, budgeting, and administration.

• Works as a team participant to ensure the community meets the quality maintenance standards set by Woodward Management Partners and the Community Director.

  
  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represent Woodward Management Partners in a professional manner at all times.Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public.

• Ensure that the property complies with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations.

• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.

• Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success, including any/all delinquent and prepaid accounts.

• Provide exceptional customer service and resolve resident complaints.

• Schedule turns with contractors for vacant apartments and compile billing invoices for previous residents' final accounting statements.

• Play an active role in the renewal process and prepare renewal leases for signatures.

• Maintain a thorough knowledge of all community policies, specials, current market conditions and competitor information.

• Maintain occupancy and profitability of the community, control expenses, and enhance rental growth.

• Assist Leasing Specialist with showing and leasing apartments, completing applicant screening, performing move-ins and move-outs, and other necessary duties.

• Performs other duties as assigned by the Community Director.