Job description

JOB DESCRIPTION

Job Title: Accounts Receivable Specialist

GENERAL RESPONSIBILITIES

Evans Network of Companies is a dynamic and growing transportation logistics company founded in Schuylkill Haven, PA with offices in Peachtree City, GA and Jacksonville, FL. Evans is rated in the top 75 carriers and is the largest independently owned intermodal carrier in the country. With over 9,000 trucks and 600 offices U.S. wide, Evans is a financially stable leader in the trucking industry offering great benefits of employment.

The successful candidate will join a team enjoying a long history of success and will be responsible for researching and resolving customer billing and payment discrepancies, improving customer payment trends, and achieving accounts receivable targets.

The candidate should possess strong customer service and communication stills and have the ability to resolve problems timely. The candidate must be able to multi-task and be able to work both individually and as a member of the team.

The candidate will receive a competitive compensation package that includes performance based incentives.

JOB FUNCTION

Gain a thorough understanding of customer billing requirements. Coordinate with customers and billing party to ensure accuracy.

Effectively coordinate and communicate with customers to resolve past due balances.

Work with Evans’ Agents to ensure that the billing requirements are being followed.

Resolve discrepancies between customer and billing party (Agents)

Research and resolve payment discrepancies (over/short) made by the customers. Resolve repetitive issues through process improvement and coordination with agents and customers.

Monitor customers with past due balance for credit issues. Coordinate with the Credit Department to adjust credit limits or to place accounts on hold.

Work with agents and outside collection agencies to collect on delinquent payments.

Provide feedback to the Cash Applications team for incomplete AR remittances.

Perform special projects & miscellaneous duties as assigned.

QUALIFICATIONS

Associate degree or equivalent preferred.

2+ years office and customer service experience preferred.

Intermediate level skills with Excel, Word and Microsoft Outlook.

Strong analytical and problem solving skills and multi-tasking abilities.

Detail-oriented; flexible and creative with excellent organization and planning skills.

Job Type: Full-time

Pay: $18.50 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Jacksonville, FL 32216: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

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