The HR operations analyst is a subject matter expert in HR systems and processes. This role provides operational end to end support, makes recommendations to solve problems, provides ways to improve the effectiveness and efficiency of processes, quantifies their impact, defines their benefits, and shares with management.

Key responsibilities of the HR operations analyst role:

• Become a subject matter expert in Tenet HR processes end to end and effectively associate them with HR systems impact
• Create detailed standard operating procedures
• Accountable for delivery of all HR integrity audits/metrics weekly, biweekly, monthly, quarterly and/or annually
• Distributes data integrity defects to HR Community for resolution
• Analyzes trends and metrics in partnership with HR Operations team and HR Community group to develop solutions, programs, and policies
• Creates persuasive presentations that tell a story using visual representations of data through graphs, charts, and models
• Assists in ad hoc projects that require the analysis of data and metrics, other assignments
• Routinely assists with SOX compliance audits and audit observations
• Participates, as required, in User Acceptance Testing
• Collaborate and support in the creation of appropriate training materials for HR systems as needed
• Serve as SME and trainer for Employee Service Center employees
• Identify specific opportunities to improve processes, people, and technology areas in support of specific business outcomes
• Design and document effective solutions, including but not limited to business processes, automated processes, integrations, and system configuration
• Seek to continuously collaborate with various teams and stakeholders to enhance solutions in keeping up with the changing needs of the business
• Provide end user support to ensure accurate use of system
• Other duties as assigned

Qualifications - External

Knowledge and Skills

• Bachelor’s degree in Human Resources, Business Management or Information Technology related business area is preferred
• Minimum 1-3 years of HR knowledge in a professional environment with strong customer service and employee experience skills
• Strong HR generalist background for a complex organization with the proven ability to effectively and proactively navigate across HR disciplines and resolve conflicts
• Must be very analytical, a quick learner, proactive and passionate about HR systems and processes
• Advanced knowledge and use of Microsoft Office
• Strong verbal and written communication skills
• Must be adept at change management and capable of working in cross-functional teams
• Strong analytical, decision-making and organizational abilities. This includes the ability to identify issues and bring about resolution
• Sound judgement and ability to balance multiple priorities
• Strong facilitation and conflict resolution skills
• Proven project management skills
• Preferred certifications: PHR, SPHR, PMP or SHRM

Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.