• Perform network operations and management to include configuration and troubleshooting of customer circuits across optical and electro-optical multiplexers, routers, and switches
• Perform real-time circuit redesign (alternate routing) to restore customer connectivity during scheduled and unscheduled outages and maintenance actions
• Coordinate directly with supported customers to ensure maximum network availability to minimize or eliminate mission and operational impact
• Work closely with AISR engineering and ASI support to provide robust network connectivity throughout the terrestrial backbone
• Utilize trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and resolution during the lifecycle of a service impacting network incident
• Proactively monitor network alarms across platform specific network management tools

• Hold a certification (Security+ CE or equivalent) prior to start date
• Able to work in a shift work environment as we are a 24/7 operation
• Must have an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance

Desired Requirements:

• Prefer Bachelor's degree; High School diploma and 3+ years of experience
• Tech control facility or cyber transport experience
• Circuit actions experience
• Telco NOC, inside or outside plant experience
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management
• Expertise in one or more of the following: routers, switches, crypto devices, routing, CISCO, Juniper, MSPP, DWDM, Optical Switching
• General understanding of network topologies, both transport and IP
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint

Essential Requirements:

• US Citizenship is required
• Secret clearance

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

ISYS Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. ISYS offers a competitive compensation program and comprehensive benefits package to our employees.