Airline Customer Service Agent 3AM Morning Shift or 4:00pm Night Shift

Full Time
Kenner, LA 70062
Posted
Job description

Position: Airline Passenger Assistant at Louis Armstrong New Orleans International Airport

Huntleigh is now hiring Wheelchair Agents and Airplane Screeners. Applyhere for more information about working at Huntleigh.

Huntleigh will be hosting a Job Fairs every week Monday- Wednesday 1:00 p.m. – 3:00 p.m. near Baggage claim #5 Door .For more information and to apply, visit huntleighusa.com. WALK INS WELCOME

Pay rate : $10.00/HR BASE PAY +unlimited earning potential with great customer service skills (TIPS)

Position Objective: To help airline passengers whom require / request assistance whilst providing exceptional customer service

General Qualifications:

  • 18 and over
  • Reliable transportation
  • High school diploma or equivalent
  • Eligible to work in the United States
  • Eligible to pass FBI clearance background check
  • Passenger Assistant Experience (preferred, but not required)
  • Ability to speak a second language is a plus (preferred, but not required)

Seeking Candidates With:

  • Professional demeanor
  • Great communication skills
  • Customer service experience a plus
  • A passion for helping / meeting people

Benefits:

  • Vision
  • Dental
  • Medical
  • Flexible schedules available
  • Ability to gain knowledge of airport / airline operations
  • Career growth opportunities into leadership positions within Huntleigh U.S.A

Passenger Assistant Duties, Knowledge and Responsibilities:

  • Provide customers with a hospitable experience while maintaining a professional demeanor
  • Assist customers in and out of wheelchairs (as needed)
  • Responsible for safely transporting passengers throughout airport locations (as requested)
  • Provide passengers with general information or directions
  • Offer exceptional customer service when interacting with passengers, staff, or general public
  • Coordinate with dispatch and airport gate agents for assignments or information regarding airline passengers whom require a Passenger Assistant
  • Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
  • Complete incident reports for accidents and out of the ordinary events occurring when assisting or transporting passengers
  • Update and maintain wheelchair logs to track trips
  • Perform other duties as required

Physical Requirements:

  • Must be able to lift, carry / hold 75 pounds or more
  • Must be able to lift, squat, stoop, push, stand / bend frequently throughout the course of a shift

Job Types: Full-time, Part-time

Pay: $10.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekend availability

Supplemental pay types:

  • Tips

COVID-19 considerations:
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

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