Job description

Senior Agile Coach

Opportunity Overview

Responsibility Summary/Job Description

The Agile Coach role serves to connect firm level strategy and prioritization to the execution activities of product management, teamwork, and responsibility-based management. The coach mentors, coaches and guides the firm and its teams in the implementation and relentless improvement of agile processes and tools to ensure effective outcomes for the firm.

The goal of an Agile Coach is to develop teams and individuals with a Lean-Agile mindset and to build a team that is self-sustaining and high performing to reach their full potential. The Agile Coach works across divisions to not only help define Agile processes, tools, and metrics for the organization, but also help teams implement those processes and tools and is aligned with the strategies of the Product and Agile Center of Excellence.

The Agile Coach is a champion for innovation, relentless improvement and fostering a continuous learning environment. They continuously seek to gain alignment in execution and immediately raise any concerns and challenges to the Product and Agile Center of Excellence. The Agile Coach will drive relentless improvement and foster a continuous learning environment.

Writing Prompts – In order for the hiring leader to differentiate candidates all candidates must answer both questions in 2 – 5 to 7 sentence paragraphs. Please place these paragraphs at the top of the resume.

• Site an example a time you overcame resistance to an agile transformation. What tools or activities did you use and to what outcome?
• How do you describe a product backlog to someone new to Agile?

Key Responsibilities:

• Provide strategic consulting and support for teams, business owners and leaders.
• Communication and facilitation for Teams, Product, and Delivery Managers
• Provide strategic guidance, input and influence
• Understand firm vision and strategy, and ensure program goals, business direction, and technical direction all align to support the vision and strategy
• Work closely with other internal and external coaches to ensure agile alignment of messaging and methodology used across the firm
• Work closely with Agile teams, Release Train Engineers, Scrum Masters, Product Delivery Managers and Product Owners to determine strengths and weaknesses and set action plans for continuous and relentless improvement
• Develop and deliver Agile training and curriculum solutions to the organization including co-facilitation and facilitation of workshops
• Identify internal Agile practitioners and foster their growth through mentoring and coaching; Recommend growth opportunities for Agile practitioners across the firm.
• Work with leaders across the organization to foster agile principles and to build a culture of servant leadership
• Be an ambassador for the Agile mindset and a catalyst for change in the organization
• Provide coaching for team improvements by observing Agile team events, monitoring Agile metrics, and conducting one-on-one mentorship.
• Ensure Agile teams are setup for success by supporting team charter events for new teams and leading new Agile team planning and pre-planning
• Provide direct feedback to leadership on team progress and escalation of impediments delaying team progress
• Facilitate and participate in the Agile Community of Practice(s) and Dojos when required.
• Participate in coaches working groups or Centers of Excellence to develop and build strategies for transformation (i.e. Scaling Agile, Advancing team maturity, etc)
• Coach and offer guidance to other Agile Coaches
• Apply and encourage Autonomy, Mastery and Purpose and a pragmatic approach
• Participate and provide experiential feedback to teams and leadership on process, governance, and standards to support an Agile organization
• Partner with organizations on implementing DevOps principles in conjunction with Agile principles
• Contributing to internal web and email content to update the Firm on current and upcoming Agile initiatives
• Deliver training sessions to teams starting with Team Charters and Kick-offs
• Deliver training sessions and workshops to support organizational change and education (i.e. Agile 101)
• Work with both Internal and External Coaches to develop and implement programs and plans that will assist with continuing the success of the Agile Transformation

Decision Making:

• Will make decisions that ensure successful integration of programs and products across divisions
• Will engage with leaders across divisions to plan and execute cross divisional planning meetings (i.e. Program Increment planning sessions)
• Must understand when to escalate decisions to the Product and Agile Center of Excellence

Span of Influence:

• Will work independently and proactively
• Responsible to and positively represent the Product & Agile Center of Excellence
• Advise and recommend actions with multiple business champions, project teams, vendors, and all levels of leadership.
• Collaborate with the Technology Division and cross-divisional leaders to ensure technology vision alignment

Project Details

• Opportunity to shape the Agile transformation at EJ
• Will be embedded on a product team for deep connection with the team (opportunities in Digital Client Experience, Operational Data Store, STS, Digital Branch Experience)

Team Details

16+ Coaches who are embedded to activating and activated product teams. They would work primarily with portfolio leadership, RTEs and Scrum Masters

Position Requirements

Required Qualifications

• Bachelor's degree or relevant experience
• Masters/Graduate Degree preferred
• Experience in planning for execution in Agile and Agile Transformations
• 10+ years of IT experience with managing and delivering highly complex, enterprise programs and products preferred
• 5+ years of experience in relationship building/communication with Executive leaders or teams across the firm
• 5+ years of experience in coaching/training/facilitating Executive leaders or teams through a large-scale Business and Agile Transformation
• 5+ Experience enabling Exec leaders or teams with the mindset shifts necessary for a successful Business and Agile Transformation
• Scaled Agile Framework (SPC)

Preferred Qualifications

• Certified Scrum Master (CSM) or Certified Scrum Professional (CSP) preferred
• ICAgile Expert-Agile Coaching (ICE-AC) preferred
• ICF training/certification preferred
• Experience with other Program Management / Agile / DevOps tools a plus (Clarity, MS Project, Portfolio for Jira, Confluence)
• Experience with non-digital agile transformation a plus

Job Type: Contract

Salary: $95.00 - $105.00 per hour

Experience level:

• 8 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• SAFe: 8 years (Required)
• Agile: 8 years (Required)
• Agile Coach: 8 years (Required)

License/Certification:

• ICAgile Expert-Agile Coaching (ICE-AC) preferred (Required)
• ICF training/certification preferred (Required)

Work Location: Remote

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