Afternoon Member Services Associate, Mitch Park YMCA
Job description
JOB TITLE: Member Services Associate
REPORTS TO: Membership Director
FLSA TYPE: Non-Exempt
POSITION DESCRIPTION:
This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties.
DUTIES AND RESPONSIBILITIES:
- Must stay current in CPRPR/AED/O2 and First Aid, renewed annually.
- Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.
- Serve as liaison between members and program supervisors.
- Handle and solve member inquiries, concerns and complaints.
- Monitor facility as required.
- Carry out other duties as assigned.
- Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
- Attend Scheduled Staff Meeting.
- Stay off all personal electronic items; cell phones, i pads,
- Develop meaningful and sustainable relationships with members, donors and volunteers.
EDUCATION AND EXPERIENCE:
- Must be certified in PR/CPR, AED, O2, and First Aid.
- Must be 18 years of age or older.
- Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
- Must be able to lift 30 pounds.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.