Job description
Belkorp Ag was voted "Best Places to Work in the Central Valley 2020" because our employees took in-depth surveys about our benefits, policies, employee engagement and satisfaction. Belkorp Ag also received an award from SATISFYD for Top Dealer for Exceptional Employee Engagement based off of our consistent employee-focused efforts throughout the year.
Position Specifics:
Title: ADVANCED SERVICE TECHNICIAN
Department: Service
Reports to: Service Manager
Supervises: None
FLSA Status: Non-Exempt
Purpose:
Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Writer or Shop Foreman.
Responsibilities and Duties:
Performs advanced diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
Participates in Service EDUCATE Training programs required for the development of skills and knowledge
Mentors Service Technician Trainees
Conducts or supports customer clinics
Maintains current knowledge of John Deere and competitive products
Maintains condition of vehicles, inventory, tools and equipment
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time and all material used in performing assigned duties
May perform diagnosis and repair in the field
Participation in on-call program
Maintain a clean work area and perform work in a neat and orderly fashion
Follow all safety rules and regulations in performing work assignments
Other duties as assigned
Qualifications and Skills:
3+ years of experience performing service repairs
Ability to perform advanced repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
Excellent skills in operating vehicles and equipment used for diagnostic purposes
Ability to use Service Advisor and advanced computer functions
Ability to lift at least 75 lbs. repeatedly
Advanced Service Technician certification preferred
High School Diploma or equivalent experience required; Associates degree preferred
Valid driver’s license required; CDL (Commercial Driver’s License) and fork lift license preferred
Essential Job Functions:
Lifting, pushing, pulling up to 50 pounds
Walking or standing up to 7 hours a day
Sitting up to 5 hours a day
Squatting/Kneeling up to 5 hours a day
Computer/keyboard work up to 3 hours in a day
Repetitive hand use up to 8 hours a day
Driving up to 4 hours a day
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