If you want to be a part of a Top Workplace that is rated as having the “Most Meaningful Work” amongst Minnesota large employers, we would welcome the opportunity to meet you!

Mn Adult & Teen Challenge is seeking an Admissions Specialist to join our team in helping transform lives. When you work for MnTC, you're a part of culture recognized for work life balance, supportive managers and employee appreciation!

"At MnTC, I'm a part of a family team; I get to make a difference in the lives of others, and I feel valued & appreciated." - current employee who's been with the organization for 23 years

Admissions Specialist Purpose: Assist in ensuring that all applications for enrollment are processed in a professional manner and admit all eligible applicants as quickly and efficiently as possible.

Essential duties and responsibilities:

70% Client Applications:

• Provide program information to the public in a courteous and professional manner.
• Send out client applications as soon as possible when requested.
• Complete applications over the phone to expedite entry or referral to more suitable program as quickly as possible.
• Enter required information in the application database each time an application is sent out, received, or additional information is obtained.
• Follow up on all applications sent within three business days.
• Process applications as quickly and efficiently as possible.
• Review all client applications and insure that sufficient information is obtained to assist in determining whether or not the applicant is a fit for our program.
• Network with the social service, judicial community with professionalism and etiquette
• Assist in scheduling a time and date for admission on all approved applications.
• File non-accepted applications and enter appropriate information in application database.
• Notify the Admissions Supervisor of any problems or concerns encountered.

20% Client Admissions:

• Assist clients in compliance with established procedures.
• Prepare and chart admission forms for proper completion.
• Enter required information into the client database for each client admitted.

Properly preparing the client record folder including the application, admission forms, and other necessary documents.

• Assist in ensuring that GRH application forms are properly completed and submitted to the Social Services Coordinator.
• Notify the Admissions Supervisor of any problems or concerns encountered.

10% Other:

• Assist with the call log
• Assist with the receptionist desk
• Other duties as assigned by supervisor or senior management

Minimum Qualifications:

• Bachelor’s degree or 3 years’ experience in an admissions, administrative or customer service position

• Strong ability to relate to people with life-controlling problems.
• Excellent written and verbal skills.
• Very well organized.
• Maintain professional standards of conduct and appearance with co-workers and the public.
• Ability to manage multiple concurrent tasks with competing deadlines in stressful environments.

• Ability to remain on task and follow through projects to their completion.
• Documented 1 year freedom from chemical use problems
• Exhibit strong commitment to the organization and dedicated to the spiritual restoration of hurting adults and troubled teens.
• Possession of a valid driver’s license and a clean driving record that will be accepted by this organization’s vehicle insurance carrier.
• Ability to successfully complete background check process.

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization