Location: Arvada, CO

Status: Full Time

Schedule: M-F 8a-5p, rotating weekends

Hourly Pay Range: $18.90 - $23.53

Supplemental Pay: Based on position, schedule and/or availability: Overtime

Mileage and Expense Reimbursement: Maximum Allowable Federal Mileage Reimbursement Rate

CULTURE, BENEFITS AND PERKS:

• We value diversity, equity and inclusion and know it matters for our team members and our patients. We provide welcoming, supportive and inclusive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members a free, confidential and robust benefit program designed to provide solutions to the logistical and financial problems that arise in life.
• Paid Time Off (PTO/Vacation Pay/Sick Leave) and EIB (Extended Illness Bank): accrued
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of your compensation
• Early Wage Access
• Education Reimbursement Program
• Medical and Dental Coverages with Employer Contribution: employee rates have not increased four of the last six years
• Health Savings Account (HSA) with Employer Funding: Single $1,000, Family $2,000 (2022)
• Vision
• Basic Life and AD&D Insurance: Company Paid
• Long-Term Disability: Company Paid
• Flexible Spending Accounts (FSA)
• Supplemental Life and AD&D (Employee, Spouse, Child(ren))
• Short-Term Disability
• Long-Term Care
• Legal and Identity Protection
• Referral and Certification Bonus Programs
• Employer Assistance Programs
• Employee Recognition Program

REWARDING WORK YOU WILL DO:

Facilitates and coordinates the communication of clinical teams. Supports departmental functions on a daily basis and supports problem resolution. Provides clerical/administrative support to clinical managers and is a resource in the rules/regulations that apply to hospice to ensure quality care of patients and families.

• Demonstrates the ability to contribute to the organization’s vision and mission, and protects confidentiality.
• Utilizes good customer service skills and supports the clinical hospice, palliative and home health team for both patients and family members including intervention and mediation with patient/family in regards to complaints, service recovery, requests for cares.
• Performs several scheduling functions including: daily/weekly CNA scheduling for assigned teams, PTO/Sick Call coordination (may include contacting and redeploying staff), bi-annual holiday coverage schedule, monthly schedule, tracking of weekend day utilization, and daily on-call and afterhours schedule.
• Assists Manager with timecard reviews to include monitoring absenteeism and Paid Time Off (PTO) availability when requested.
• Tracks upcoming CTI and Face-to-Face (F2F) needs and schedules visits either during IDG meeting or with MD/NP specifically. Coordinates with Palliative team members to schedule CTI or F2F visits for shared MDs or NPs.
• Provides clerical/administrative support to the Clinical Manager including prep/tear down of team/discipline monthly meetings or weekly interdisciplinary team (IDG) meeting materials. Assist Manager with assigning new patients to specific clinicians. Generates various reports, performs other clerical duties including but not limited to: answering phones, typing letters, updating mailboxes and processing faxes.
• Supports the Clinical Manager as needed with data collection and report creation of team function. Tracks and transcribes information accurately. This may include: productivity, mileage audits, unverified documentation, etc.
• Processes equipment requests/orders from field staff/managers/patients; determines appropriateness of requests, and communicates request to durable medical equipment (DME) company. Notifies DME Company of equipment pick-ups.
• Works with medical supply vendors to order DME and medical supplies based on par levels and specialty needs. Receives order requests via face-to-face, phone, or email. Responds to order requests in a timely and professional manner. Researches specialty product orders as requested by a clinician and maintains records of all patients utilizing specialty products. Prepares supplies for clinician and coordinates delivery through courier and/or vendor or in-person pick up. Uses barcode scanning system in order to track items in/out of supply room and manage inventory levels. Stocks supply room(s) when new shipments arrive and as needed. Provides reports to internal and external customers.
• Demonstrates proficiency with computers, copiers, fax machines and other standard office equipment.
• Uses effective organization, time-management and prioritization skills. Ability to handle multiple tasks from multiple sources in a busy setting with frequent interruptions.
• Facilitates flow of patient information and communication. Utilizes sound judgment when handling telephone calls and triaging to appropriate clinician for further actions.
• Participants in other task forces or committee work as assigned.
• Other duties as assigned.

WHAT WE ARE GOING TO LOVE ABOUT YOU:

• Minimum Education: High school diploma. Postsecondary training/education preferred
• Minimum Experience: 2-4 years of experience with clinical administrative support including but not limited to staffing/scheduling processes
• Required License: Valid Colorado driver’s license; Current CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates). CPR must be provide and/or obtained within 14 days of hire.

PHYSICAL REQUIREMENTS:

• Ability to lift/carry a minimum of 30 lbs. Prolonged, extensive or considerable standing/walking/sitting

ADDENDUM:

TDH SATELITE LOCATIONS ONLY:

• The satelite locations operate as a stand alone facility. The CTA may meet with patients/familes to provide equipment and training. May provide patient care within the scope of practice of a CNA or MA as needed.
• Perform CNA or MA visits where the patient resides following the plan of care and within their scope of practice as needed.
• Minimum Experience: 2-4 years of experience as a CNA or MA
• Required License: Valid Colorado driver’s license; Current CNA or MA certification/license; BLS

PHYSICAL REQUIREMENTS:

• Ability to lift/carry a minimum of 50 lbs.

Colorado Visiting Nurse Association is affiliated with Care Synergy, a nonprofit network of community-based hospice and palliative care organizations serving Colorado’s Front Range and the Region’s Largest Home Health, Hospice, and Palliative Care Network. Care Synergy provides mission support services to better equip Colorado Visiting Nurse Association to operate as a distinct and independent organization while working together to share best practices and serve more Coloradans along the Front Range.

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, national origin, age, disability, religion, sex, gender identity, sexual orientation/identity, transgender status, pregnancy, creed, ancestry, genetic information, marital status, military status, veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.