Job description

Admission Specialist– Full time

Come join our team in our new, state-of-the-art facility. Maple Heights Behavioral Health provides customized care and comprehensive support for individuals of all ages. Our 120-bed behavioral health hospital is scheduled to open in December.

We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

Responsibilities

Clinical professional responsible for inquiries, assessments and admissions to facility.

Essential Functions

• Facilitate admissions and assessment processes for incoming patients.
• Respond to inquiries about the facility within facility policy timeframes.
• Schedule/complete pre-admission assessments and communicate recommendations to patients or their families.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Coordinate admission and transfer between levels of care within the facility.
• Communicate projected admissions to designated internal representative in a timely manner.
• Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.
• Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
• Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
• Coordinate and facilitate peer to peer reviews when needed and collaborate the results of reviews with multi-disciplinary treatment team.
• Provide accurate and ongoing assessment of patient status in the admissions process.
• Communicate treatment recommendations to and coordinate with other treatment teams.

Education/Experience/Skills Requirements:

• Master’s degree in social work or counseling required, RN licensure may be used in place of a degree or per state regulations, or social services designee in the state of Indiana.
• Minimum one-year experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.
• Excellent customer service skills and communication skills. Knowledge of insurance pre-authorization. Prior experience with insurance authorization and development of crisis safety planning a plus.
• Prior experience in a psychiatric healthcare facility preferred.
• Must have strong clinical assessment skills.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Current unencumbered clinical social work, counseling license or per state of practice guidelines. RN license may be accepted.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• Evening shift

Application Question(s):

• Do you have a master's degree in social work or counseling; or are you a licensed RN?

Work Location: One location

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