Laurel Ridge Treatment Center is hiring a Licensed Admissions Coordinator. Our 330 -bed comprehensive Behavioral Healthcare Facility is located in beautiful San Antonio, Texas! Our facility provides a nurturing, campus-style environment located on 29 beautiful acres and features experiential options such as a swimming pool, gym, ropes course and more. Saving Lives. Healing Families. Providing Hope.

We are looking for a compassionate and patient focused Licensed Admission Coordinator that will perform assessments and medical screenings on new patients. The Licensed Admission Coordinator role is critical in providing our patients with a therapeutic environment of care, managing crisis situations, role modeling Service Excellence Standards (positive attitudes, behaviors, social skills, and self-care), and demonstrating a high level of team work and collaboration.

Key Responsibilities:

• Receives all referral/inquiry calls and responds to request for information on programs and services and requests for assessment or tour of residential facility.
• Performs assessments and medical screenings.
• Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.
• Aids referral sources, families or caller in triage to services in the community when Laurel Ridge does not meet the assessed or stated needs.
• Informs every voluntary patient in language they can understand of their legal rights as patients prior to admission. Informs every involuntary patient of his or her legal rights within twenty-four hours of admission.
• Collaborates with Business Office staff to ensure that payer information is obtained and verified and that financial information as to the patient share of cost is provided.
• Completes the administrative paperwork, including consent and releases to insure that patients are fully informed during the admission process.
• Expert in MS4/Midas and responsible for ensuring 100% entry of all calls and admissions. Provides director with statistical reports and suggests measures to improve the delivery and utilization of care and to evaluate the effectiveness of these.
• Compiles and maintains community resources for outside referrals to all levels of care including support groups, other acute and residential facilities, and resources for clients with limited resources.
• Expert in documentation, communication, teamwork, and customer service. Advocates for internal and external customers including the client, family, physician, treatment team and managed care organization.

Benefits:

• Free meals
• Employee Recharge Massage Zone
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision, and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Career development opportunities

WORK HOURS: Monday through Friday 8 am to 4 pm