Job description

Administrative Assistant Description

Qualifications: The administrative assistant must have relevant experience. Excellent written and verbal skills are a requirement, and familiarity with the theories, principles, and practices related to human development and behavioral health is preferred.

Hiring Requirement: The administrative assistant must have a minimum Associates degree or academic equivalency.

Reports To: The Program Director

The administrative assistant facilitates the mission of the agency by serving as the first-person clients and external stakeholders encounter when connecting with the company.

The administrative assistant primary responsibilities are as follows:

• Greets and welcomes guests as soon as they arrive at the office.
• Directs visitors to the right person and office.
• Answers, screens and forwards incoming phone calls and electronic communications (e.g., email correspondences and facsimiles).
• Ensures that the reception and communal areas are tidy and presentable, with all necessary materials and supplies (e.g., pens, forms, brochures, sanitation items).
• Provide basic and accurate information to clients and external stakeholders in-person and via phone/email.
• Receives, sorts and distribute daily mail/deliveries.
• Maintains inventory of front office supplies.
• Updates calendars and schedule meetings.
• Performs other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Maintains office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges).
• Complete intake for new clients.
• Maintains client and company confidentiality by securely storing all hard and electronic files and limiting the exchange of information not essential to disclosed parties.

Requirements

The Administrative Assistant must have:

• Proven work experience as an administrative assistant, front office administrative, or similar role.
• Proficiency in Microsoft Office Suite.
• Experience operating office equipment (e.g., fax machines and printers)
• Professional attitude and appearance.
• Excellent written and verbal communication skills.
• Ability to be resourceful and initiative-taking when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks
• Must approach job responsibilities from a client-centered and customer service perspective.
• Experience in a behavioral health office setting.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Schedule:

• 4 hour shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Easton, MD 21601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

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