Job description

Job No: 525292
Work Type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Job Summary

This position utilizes the electronic health record system for client scheduling, serves as the frontline contact for clients, interacts with Health Services scheduling for shared clients, and provides information for management decisions regarding office procedures, staffing, supply and equipment needs, and establishing priorities for workflow.

This position will also provide administrative support for the Director of Counseling Services and department professional staff by composing memos and other correspondence, scheduling meetings for staff, collecting data for Quality Improvement studies, and supporting the administrative needs of the department. The incumbent will maintain files, facilitate requests for the release of client information, and update procedure and resource manuals.

Department Summary

Campus Health & Wellbeing - Counseling Services is a department within Student Affairs that provides a variety of culturally competent services to help enrolled students understand themselves, enjoy satisfying relationships, achieve academic success, and make effective life choices. Counseling Services promotes the development of holistic student emotional health and serves the campus through advocacy and the provision of confidential, accessible services.

Key Qualifications

Thorough knowledge of office methods, procedures, and practices.
Demonstrated a positive, friendly, and professional customer service approach at all times on the telephone and in person.
Ability to remain professional and respond appropriately in crisis situations.
Ability to use tact and diplomacy to effectively handle a broad range of high-level and sensitive interpersonal situations, and to respond appropriately to conflicts and problems.
Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and, at times, creative solutions.
Education and Experience

High school diploma or its equivalent. Three years of general office support experience. Training in a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.

Salary:
Anticipated Hiring Range: $36,718 - $44,138 Per Year

This position is paid under the 11/12 pay plan, where the salary for 11 months is distributed over 12 months. The salary will be received every month. The incumbent will have August off every year (with pay, benefits, and vacation/sick leave accrual continuing through months off).

Classification Range: $40,056 - $58,956 Per Year

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental, and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H1-B visas).

Positions are posted for a minimum of 14 calendar days.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu .

To Apply: All applicants must apply online at: https://jobs.calpoly.edu/sl/en-us/job/525292/administrative-support-assistant-counseling-services-1112 .

About Us
Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.

At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.

jeid-0c8236cf1287ea4abd7caf4e76062aab

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.