Administrative Specialist Registration and Records

Varies between campuses
Full-time Support Staff

Hybrid Option: No

Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.

The Administrative Specialist Registration and Records is directly responsible to the Registration and Records Manager. This position has primary responsibility for processing registration and related enrollment tasks, maintaining student records, and providing general information as requested.

Responsibilities

Use critical thinking to evaluate and process confidential student information, including creating new student records and updating existing records with student provided details; evaluate student provided documents, including high school transcripts, to determine appropriate course placement.

Assist with overall student registration processes, including but not limited to student registration issues, drops/adds/withdrawals, and interpreting holds; problem solve student issues and effectively interact across departments to provide resolutions.

Perform the functions of the Bursar’s Office at the extension campuses, including processing payments and payment plans, and balancing daily cashiering sessions to prepare for transfer.

Display interdepartmental knowledge and accurately provide detailed information to students, staff, faculty and the general public regarding institutional policies and processes, including next steps.

Maintain the security of student records, both physical and electronic, through compliance with FERPA requirements.

Assist with the testing, implementation and maintenance of key technology systems related to department processes, including the SIS and third-party systems.

Perform other duties as assigned.

Minimum Qualifications

High school diploma or equivalent required.Associate degree preferred.

Two years of related administrative experience required.Experience in a college environment preferred.

Excellent computer and software skills.

Excellent organizational, human relations and communication skills.

Please attach the following documents when applying:

• Cover Letter-Yes
• Resume-Yes
• References-Yes (Can be provided at interview)
  
• Transcripts-No (Can be provided at interview)

Special Instructions: Please attach all required documents at time of application. Bilingual English/Spanish is preferred.

EOE, including disability and veteran