Job description

***TO APPLY FOR THIS POSITION YOU MUST DO SO THROUGH OUR WEBSITE https://www.governmentjobs.com/careers/colarimerco/. WE WILL NOT REVIEW ANY APPLICATIONS SUBMITTED OUTSIDE OUR WEBSITE ***

Overview

We are seeking a highly motivated, innovative, enthusiastic, and inclusive staff member to join our Operations Division as an Administrative Specialist!

Administrative Specialists are the first point of contact for walk-in customers. An important part of this role is to create a welcoming, comfortable and inclusive client experience for members of the community. You will also provide administrative support to internal staff across all four Human Services divisions (Operations Division, Aging and Adult Services Division, Children, Youth, and Family Division, and the Benefits and Community Support Division).

At Larimer County Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe. Administrative Specialists provide meaningful, fast-paced work that positively impacts the community in support of this mission. Apply today!

Responsibilities

Specifically, this position:

• Works with a team to greet walk-in customers, help direct people, and route emails and paperwork appropriately.
• Performs customer service duties for the department on a regular basis.
• Conducts necessary research; route inquiries and paperwork appropriately.
• Interprets County/Departmental policies, rules, and regulations in response to inquiries.
• Composes and prepares replies to a variety of communications when information is factual in nature or involves matters of established policies, procedures, or standard practices.
• Manages the client-facing email box and routes emails to specific teams.
• Schedules work orders, service calls, and other activities for departmental employees.
• Maintains activity and work logs.
• Assists with training of new hires, temporary workers, and other department/division administrative employees.

To view the full job description, visit: https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Administrative_Specialist_IOR https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Administrative_Specialist_II

We are looking for a candidate that will:

• Preferably be bilingual in English and Spanish.
• Be professional, polite, and attentive to internal and external customers.
• Communicate clearly and concisely, both verbally and in writing.
• Have a desire to meet the needs of others.
• Be comfortable with computers and general office tasks.
• Effectively prioritize and organize a variety of tasks
• Work well in a team and be motivated when working individually.
• Read and comprehend department and county rules, regulations, policies, and standard operating procedures.
• Establish and maintain effective working relationships with other county employees, representatives of other agencies and organizations, and members of the community.

Qualifications

All candidates will be screened for the following required minimum qualifications. Any candidate who does not meet all of the qualifications listed as required will be eliminated from the process.

Depending on qualifications, this position could hire as Administrative Specialist I or II.

Administrative Specialist I

• High School diploma or GED required.
• One (1) year of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.

Administrative Specialist II

• High School diploma or GED required.
• One (1) year experience as an Administrative Specialist I or two (2) years' experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.

Benefits

For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

Larimer County offers the following for all Regular/Limited Term positions:

• Medical, Dental, and Vision Benefits.
• Flexible Spending Accounts / Health Savings Account
• Short and Long Term Disability.
• Employee Assistance Program
• Basic Life/Accidental Death & Dismemberment
• Accident Insurance
• Critical Illness Insurance
• Retirement Plan 401(a) with employer match.
• 457(b) Deferred Compensation.
• Paid time off including vacation, sick and holidays.

To view information on Larimer County's Benefits, visit https://www.larimer.org/hr/benefits.

Supplemental Information

The typical schedule for this position is Monday through Friday, 8am-5pm.

This is not a remote position. It will be located at one of the following three locations: 1501 Blue Spruce Drive, Fort Collins, CO 2555 Midpoint Drive, Fort Collins, CO 200 Peridot Avenue, Loveland, CO.

Do you speak Spanish? You may be eligible to receive extra pay from Larimer County's Second Language Compensation Program. To learn more about the program visit: https://www.larimer.gov/hr/employee-relations/2nd-language-compensation

All new employees and rehires will be required to submit fingerprints for a CBI criminal background check (c.r.s. 26-6-104).

All staff working in the Options for Long Term Care Unit, Adult Protection Unit, or Office on Aging will be required to submit information for a Colorado Adult Protective Services data system check (c.r.s. 26-3-1-111).

An offer of employment is contingent upon the successful completion of a pre-employment drug screen. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests, will result in the contingent offer of employment being revoked. A successful completion of the drug screen is defined as obtaining a negative result.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer, and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

Job Type: Full-time

Pay: $18.29 - $24.14 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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