Administrative Specialist I

Full Time
Cumberland County, NC
Posted
Job description

The Children’s Developmental Services Agency (CDSA) of the Cape Fear serves a 9-county catchment area including the following counties: Bladen, Brunswick, Columbus, Cumberland, Duplin, New Hanover, Pender, Robeson, and Sampson. This position, located in Fayetteville/Cumberland County, supports operational functions that allow the CDSA of the Cape Fear to maximize agency revenues, maintain staff efficiency, and comply with state and federal requirements.

Salary Grade: NC08
Recruitment Range: $35,788 - $35,957
Position: 60040299
Exam Plan: 22-16055

The Administrative Specialist I is responsible for billing and reimbursement support functions, including reviewing and entering Financial Eligibility Applications and billing forms into the electronic Health Information System (HIS) and submitting electronic and manual claims to Medicaid and private insurance companies.

About the Division of Public Health and the Children’s Developmental Services Agency (CDSA) of the Cape Fear:

The NC Division of Public Health (DPH) works to promote and contribute to the highest possible level of health for the people of North Carolina – Everywhere, Everyday, Everybody.

The position also provides clerical support to direct services and administrative staff, completes data entry, data management, and medical record management functions, and assists with reception and fielding telephone calls. Additional duties may include purchasing, motor fleet management, and office and facilities management.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:


  • Position requires experience in using Word, Excel, databases, and automated billing software
  • Demonstrated knowledge of third-party billing and experience billing Medicaid and private insurers
  • Knowledge of office skills and protocol
  • Ability to analyze data for trends and variables
  • Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions
  • Strong written and verbal communication skills
  • Demonstrated skills in organizing work flow and coordinating activities
  • Ability to establish and maintain effective working relationships with all levels of staff
Physical Requirements:
The ability to lift up to 40 lbs

Minimum Education and Experience Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
Equivalent combination of education and experience.

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