Job description

About Drexel
Located in the heart of Philadelphia, Pennsylvania, Drexel University is a world-class, comprehensive R1 research institution and a global leader in experiential education. Serving as the cornerstone of experiential learning at Drexel, our renowned cooperative education program, also known as co-op, enables students to gain up to 18 months of work experience and build an impressive résumé before they graduate that will set them apart from their peers. For more than 100 years, Drexel co-op has positioned students to learn directly from the experts and visionaries shaping the professional world. Our program partners with more than 1,700 employers from around the globe, ranging from Fortune 500 companies and emerging startups to innovative nonprofits and government agencies.
In addition, Drexel has committed to becoming the nation’s most civically engaged university, with community partnerships integrated into every aspect of service and academics. Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, public service by students, faculty and staff, and business practices that support equitable local and regional economic development. Drexel’s engagement is long-term and multigenerational, and is fundamental to the University’s mission, heritage, and future.

The Kline School of Law Admissions Team is actively seeking a dynamic, customer service oriented Administrative Specialist. Working closely with the Assistant Dean for Enrollment Management and the Associate Director of Admissions, the Admissions Office Administrative Specialist will be responsible for providing administrative oversight and support to the Office of Admissions at the Drexel University Kline School of Law. The Administrative Specialist will supervise the daily operations of the Kline Law Admissions Office, serving as the first point of contact for all visitors and ensuring positive, informative interactions with all Admissions stakeholders. Additionally, they will manage, develop, review, and improve all administrative responsibilities and tasks for the Admissions Office including processing admissions applications, managing bulk mailings, handling purchase requests, preparing travel reimbursements, and more.

Job Summary

Working closely with the Assistant Dean for Enrollment Management and the Associate Director of Admissions, the Admissions Office Administrative Specialist will be responsible for providing administrative oversight and support to the Office of Admissions at the Drexel University Kline School of Law. The Administrative Specialist will supervise the daily operations of the Kline Law Admissions Office, serving as the first point of contact for all visitors and ensuring positive, informative interactions with all Admissions stakeholders. Additionally, they will manage, develop, review, and improve all administrative responsibilities and tasks for the Admissions Office including processing admissions applications, managing bulk mailings, handling purchase requests, preparing travel reimbursements, and more.

Essential Functions

1. Provide administrative management and support for the Admissions Office, including but not limited to:

• Supervise the daily operations of the Admissions Office – handling phone calls, emails, in-person visitors; assisting with in-person and virtual events; scheduling of tours, class visits, information sessions
• Serve as a first point of contact and liaison between the Admissions Office and prospective students, current students, university administrators, faculty, and all visitors to the Admissions Office
• Ensure positive, informative, and accurate interactions via phone, email, or in-person with prospective students, admitted students, faculty, staff, and all other constituents – responsible for answering front line admission questions in-person or electronically
• Assist with planning and execution of admissions-related events, such as Open Houses, Admitted Students Days, Recruitment Fairs, and more
• Oversee the scheduling of tours, information sessions, and interviews for prospective students to the law school

2. Manage, develop, review, and improve all administrative responsibilities and tasks for the Admissions Office:

• Process and update all law school applications in admissions databases
• Manage bulk mailings
• Make purchase and payment requests
• Prepare travel reimbursement for team members
• Register and provide payment for fairs, forums, panels, and other external events
• Organize and manage project workflows where needed
• Tend to administrative problems and inquiries where appropriate

3. Liaise with Kline School of Law stakeholders in Marketing & Communications, Finance
Diversity, Inclusion, and Student Life; Office of Career Strategies; Office of Student Affairs; Undergraduate Education; Online Learning; and all other faculty and staff both within the Kline Law and Drexel University on various tasks and projects as they arise
4. Read and evaluate law school applications.
5. Travel locally as needed for admissions related events.
6. Keep the admissions suite and admissions closet organized, tidy, and stocked as needed.
7. Other duties as assigned

Required Qualifications

• Bachelor’s Degree
• No experience required

Preferred Qualifications

1. Strong critical thinking skills
2. Careful attention to detail
3. Data entry experience and familiarity with software programs (i.e., word, excel, etc.)
4. Excellent written and oral communication skills
5. Exemplary customer service skills
6. A minimum of 3 years of experience
7. Experience with Microsoft Excel, Banner and Aces2 (or similar database systems)

Physical Demands

• Sitting at a desk/table

Location
University City – Philadelphia, PA

Additional Information
This position is classified as exempt with a salary grade of J. For more information regarding Drexel’s Professional Staff salary structure, https://drexel.edu/hr/career/ducomp/salstructure/

Special Instructions to the Applicant
Please make sure you upload your resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

NO EMAILS

NO CONTACT ON INDEED

WEBSITE ONLY

DREXEL WEBSITE: http://careers.drexel.edu/cw/en-us/job/499190

Job Type: Full-time

Pay: $46,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Philadelphia, PA 19104: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Work Location: In person

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