Administrative Associate II-Temporary Solutions
Job description
Job Order Hourly Rate of Pay: $15.00 (Based on education and/or years of relevant work experience reflected on the application).
This position will assist with tracking and recording receipt of knowledge articles from across the division; edit and QA the articles; and perform other duties as assigned. The articles include standard operating procedures (SOPs), desk instructions (DIs), reference guides, PowerPoints, surveys, and other types of knowledge. In addition to the Microfiche Project Leader below, this position takes direction from the DI project team lead, and works with DI team members, division supervisors, subject matter experts (SMEs), and others as needed to ensure documentation and content meets the needs of the targeted audience and adheres to SPD and NCDOR standards
NOTE: Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities, and any experience or competencies specified in the posting and/or supplemental question(s) to be considered.
NOTE: "See Resume" is not acceptable to show work history.
Working knowledge of program services, policies and procedures.- Ability to demonstrate and apply this knowledge in performance of office support tasks.
- Ability to explain and interpret program information to clients/customers and staff.
- Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
- Working knowledge of and ability to use correct spelling, punctuation and specialized vocabulary.
- Ability to convey information and ideas through a variety of media to individuals or groups; ability to adjust language or terminology to meet needs of the recipient(s).
- Ability to present ideas in written form; ability to adjust language or terminology to meet needs of the recipient(s); ability to use correct grammar, organization, and structure.
- Ability to utilize office equipment and other technology (software and systems) to meet work needs.
- Ability to facilitate the flow of work and coordinate office support activities with other staff; ability to maintain internal and external contacts for work coordination.
- Ability to understand issues, identify problems and opportunities to determine the appropriate course of action.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
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