Job description

Administrative Assistant/Program Coordinator - South

This position is mostly remote and will be supporting the south Atlanta area.

Excellent benefits & Time Off Policies

Position Summary:

Under the direction of the Manager of Employment Services (South), the Programs Coordinator is responsible for program coordination including all services, intake, billing and organizational metrics. This includes processing service providers’ monthly invoices and billing, gathering related documentation including but not limited to service authorizations, invoices, and data tracking spreadsheets. The Programs Coordinator will also assist with improving participant access to and use of community resources by individuals. The Programs Coordinator must have excellent Excel skills.

Essential Duties and Responsibilities:

• Facilitates Participant Orientation, including intake, screening and ensures that the required documentation is accounted for and ready for filing.
• Coordinates with Programs Department and Accounting to ensure proper and timely billing for all services delivered.
• Provides active support and direct assistance to facilitate participant’s involvement in community, social, recreational and leisure activities.
• Uses Vertex and State of Georgia billing system (AWARE) to assist in case management, client payroll and billing.
• Tracks payments outstanding, received, and past due; reach out to counselors/customers as necessary. Update the shared rehab/accounting spreadsheet daily as needed.
• Upload invoices and any backup documentation into multiple required government billing systems in a timely manner, ensuring accuracy. Making sure the information is correct and gets uploaded in a timely manner.
• Pays close attention to detail. Provides quality control over issuance, posting and tracking of bills, receipts and invoices and ensures customers remain informed on outstanding debts and deadlines.
• Assists with delivery of EYES program services in schools or during school break program when instructors have unplanned absences or needing occasional class coverage.
• Works with other departments throughout the organization to prepare and track departmental metrics on a monthly, quarterly, and annual basis.
• Prepares monthly and annual reports for the Programs Department and Board meetings. Also, responsible for the preparation and maintenance of program minutes.
• Prepares charts, graphs, and matrices for management as required for presentation purposes.
• Stewards excellent customer service and positive, productive relationships with community partners, i.e., GVRA, DBHDD, educational partners
• Is a cultural ambassador for the organization fostering an environment of trust, alignment, transparency, and accountability. Provides informational tours and responds timely to public inquiries and provides customer service assistance.
• Communicates and interacts effectively and professionally with co-workers, management, customers, etc.
• Assists with Programs budget preparation as needed.
• Provides assistance to Programs Department staff or other staff as needed.
• Protects confidential client organizational information.

Qualifications:

· Mission driven, guided by core values and a pleasure to work with.

· Ability to manage multiple projects or priorities.

· Understands business analytics and metrics for goal attainment.

· Ability to support individuals with disabilities or other barriers to employment in a work environment.

· Strong Proficiency with Microsoft Office Excel.

· Proficiency with other Microsoft Office software including Word, PowerPoint, and Outlook.

· Strong Customer Skills.

· A Georgia driver’s license required with clean driving record (MVR).

· Must pass drug screen and background check.

· Eligibility to work in the United States.

Education:

· Bachelor’s Degree in accounting, business administration or related field or commensurate workplace experience.

Experience:

· Data tracking, accounting, or other related skills with emphasis on business match and spreadsheet development.

· Experience building and maintaining relationships.

· Experience driving organizational performance and goal achievement.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Tommy Nobis Center follows CDC guidelines

Ability to commute/relocate:

• Marietta, GA 30066: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: Hybrid remote in Marietta, GA 30066

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