Bilingual Administrative Assistant

120 Maple Street Springfield ma

Part-time 30 hours a week

Looking to grow your Administrative Skills? Our DDS/ACCS Programs is looking for an Administrative Assistant. Apply Today!!

The Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. The Mission of the Gándara Center is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services. Empowering Lives. Restoring Families

The Administrative Assistant provides administrative and programs support that includes functions such as: working with the DDS/ACCS calendar and schedule events, greeting and directing Family Members in person and by telephone, conducting informal screening of Family Members, obtaining information about reasons for accessing services and providing information and referral resources to Family Members.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Welcome, all visitors, families, and partnering staff to the DDS/ACCS Division with a warm and nurturing manner.
• Answering phones and community inquiries regarding the DDS/ACCS Division.
• Obtain information about reasons for accessing services and direct the Family Member to the appropriate staff member.
• Provide information and referral resources.
• Provide administrative assistance to the staff at the DDS/ACCS Division such as copying, typing, mailing, faxing, and ordering supplies.
• Work with the FRC Director/Program Manager to maintain a schedule of staff and partnering staff.
• Work with the DDS/ACCS Workers to manage the DDS/ACCS Division calendar and schedule events
• Participate in FRC team meetings and planning retreats.

KNOWLEDGE, SKILLS, AND ABILITIES

• The ability to work with diverse populations in a community-based setting.
• Availability to work flexible hours is required, including
• Must possess the ability to communicate effectively in a professional manner both verbally and in writing.
• Ability to work as a team member.
• Must have a valid MA license and reliable vehicle.
• Ability to seek out assistance when needed
• Dependable, committed, and motivated.

EXPERIENCE

• 1-2 years of administrative experience in an office setting preferred
• Experience with computer skills, a positive attitude, and excellent communication skills
• High School or GED required.

LEADERSHIP, TEAM MANAGEMENT, AND INTERPERSONAL SKILLS

Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic, and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce;

Highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other Agency staff regarding operational matters.

Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.

AMERICAN DISABILITIES ACT REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORKING CONDITIONS

This job is done primarily in an office setting, with community outreach and home visits, as needed. Employees may lift and carry promotional items for community events, as well as for the set-up of support groups and food pantry. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Retirement Plan 403(b) Employer Match
• Health, Dental, Vision, and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days a year
• Hiring Incentives**
• Mileage reimbursement
• Wellness incentive

The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.