Job description

Are you looking to start a new career? Our Lancaster, PA, Office with AssuredPartners is hiring for an Account Coordinator. As the Account Coordinator, you will assist in processing work associated with insurance clients, such as issuing certificates of insurance, rating, data entry, renewal preparation, and other tasks by performing the following duties. If you have excellent organizing skills and are ready to excel, apply with us at AssuredPartners.

The Ideal Candidate

• You enjoy problem-solving with great, customer-service-minded solutions
• Teamwork is part of your DNA, and you are looking for an excellent opportunity to be a part of a team, learn from senior team members, and have a great career path
• You have excellent communication skills (verbal & written) and are dependable in getting the job done

If this interests you, we invite you to keep reading and apply!

Responsibilities:

• Client Support:
• Creates correspondence to carriers and clients, including transmission of final audits, policy binders, renewals, and other routine written communications.

Provide administrative support in the form of front desk coverage and other duties.

• Account Management:
• Enters accurate client information into agency management system and exports data as needed.
• Partners to create, maintain, and audit client and prospect data throughout various agency systems.
• Processes change requests, follows up with carriers as needed, reviews endorsements for accuracy, and generates accurate invoices.
• Prepares Notices of Cancellations and Reinstatements. Processes final cancellations.
• Issues certificates of insurance and evidences of property.
• Updates driver, equipment and vehicle schedule and makes MVR requests if required.
• Manage assorted administrative tasks related to account maintenance, as required.
• Insurance Expertise:
• Actively engage in learning; study industry trends. Seeks out self-directed learning to increase industry knowledge.

Maintains carrier updates and bulletins in a shared document environment.

• Other duties as assigned.

Qualifications:

• Strong organization and written/verbal communication skills
• Strong attention to detail and conscientiousness
• Efficient prioritization and time management skills
• Demonstrated customer service focus
• Ability to quickly learn multiple software systems
• Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software

What's In It For you?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:

• Competitive base salary
• Generous 30+ days of Paid Time Off to travel, spend time with family, give back, and take care of yourself
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
• Company match 401(k) plan – 50% up to 6%!
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists
• Pet benefits & discounts
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners

Job Type: Full-time

Pay: $45,000.00 - $47,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Outlook: 1 year (Preferred)

Work Location: One location

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