Job description
The Administrative Assistant 2 reports to the Director of Student Affairs Programs and Assessment. This position supports the director with parent and family communications, programs and events, publications, and assessment.
Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.
Primary Duties and Responsibilities
Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.
- Greet and assist students and office visitors, directing inquiries as appropriate, answering telephones and assuring that requests for assistance are handled in a timely and professional manner.
- Assist with administrative support and communications of the Austin Peay Parent and Family Association and the APSU Parent Portal.
- Assist with maintaining the Parent Association website and social media accounts, updating events, and assisting parents in their efforts to connect with the University.
- Maintain parent association database;
- Respond to parent and family inquiries and portal issues in an appropriate and timely manner.
- Assist with development of and sending parent and family electronic newsletters and mailings, and assist with assimilation of communications for other parent and family outlets.
- Provide excellent customer service to students, parents, and others.
- Assist with updates, edits, proofing, and production of the student handbook and other publications.
- Create and process invoices and maintain accurate revenue records.
- Gather materials and assist in the preparation of reports.
- Assist with organization and preparation of presentations and trainings for director and coordinator.
- Reconcile budgets and process purchasing, contract, travel, and business transactions for director and coordinator.
- Assist with maintenance of departmental web pages.
- Hire, train, schedule, and evaluate student employees and process all related paperwork in a timely and accurate manner.
- Check student grades and other student information as needed.
- Manage appointments and calendar for director, and manage virtual meetings.
- Assist with scheduling and preparation of special projects and assist at events.
- Web related responsibilities to include, but not limited to, deleting existing webpages
and/or creating pages to be used on the website. - Perform various other Student Affairs functions and clerical support duties as required.
- Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, PowerPoint, ZOOM, Microsoft Teams, Google Docs, Argos, Canva, EMMA, etc.) and Banner.
- Ability to communicate effectively and appropriately orally and in writing.
- Ability to maintain confidentiality of records and information.
- Ability to effectively supervise student personnel and complete all related personnel and financial aid actions in a timely and accurate manner.
- Ability to interact in an effective and appropriate manner with diverse populations, the University community, parents and families, and the public.
- Ability to project a positive, customer-service attitude.
- Ability to detect and correct grammatical and spelling errors in written correspondence, reports, publications, social media posts, webpages, and other communications.
- Ability to accurately prepare correspondence, reports, and presentations.
- Ability to assist in the planning, organization and implementation of programs and events.
- Ability to accurately reconcile budgets and maintain records of financial transactions and expenditures.
- Ability to work evenings and weekends as needed.
- Basic understanding of URL’s. browsers, and content management systems.
- Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- High school graduate or equivalent.
- Proficient in Microsoft Office suite, Google docs, and related computer skills.
- Excellent organizational skills.
- Experience editing, composing, and proofing communications and publications preferred.
- A background check will be required of the selected applicant.
Posting Detail Information
Open Date
03/15/2023
Close Date
03/22/2023
Open Until Filled
No
Special Instructions to Applicants
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