Job description
Summary
Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® Franchise procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting and any customer issues.
Primary Roles and Responsibilities
Bookkeeping
Maintain accurate records in QuickBooks®
Create financial reports and perform analysis
Maintain vendors, resources, and subcontractors
Assist with collections for all locations
Ensure all receipts are submitted and matches with the AMEX Card Bill and entry is processed
Assit with entering invoices and billing
Assist each location when needed
Cash Management
Complete accounts payable activities
Complete accounts receivable activities
Prepare and maintain cash management reports
Deposits all checks for URS entities
Necessary Experience and Skill Set
A minimum two years of business experience
Working knowledge of current business software technologies
Superb customer service, administrative, and verbal and written communication skills
3+ year(s) of experience with QuickBooks Pro® (most recent versions)
2+ years of experience with collection activities
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Experience in the commercial cleaning and restoration or insurance industry is desired
Ability to successfully complete a background check subject to applicable law
Formal Education/Training
High school diploma/GED
Associate degree in accounting preferred or strong professional background of 2-3 years bookkeeping experience
Physical and Work Environment Requirements
This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Normal Working Hours, Additional Working Hours and Travel Requirements
This is a full-time position working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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