Fueling business. Powering progress.

Originally founded in 1930, SC Fuels is one of the oldest and largest petroleum distributors in the United States. Serving more than 11,000 customers annually, ranging from small family-owned businesses to Fortune 500 companies, we deliver gasoline, diesel fuel, alternative fuels and other petroleum products and related services in over 15 western states at the most competitive prices. Our leadership also extends to fleet card services with a fueling network of over 230,000 cardlock sites, truck stops and retail stations nationwide.

OVERVIEW:

The Account Representative will learn all aspects of our business from the ground up. In this role, as part of your training, you can expect to spend several months shadowing and assisting various functions, including Account Managers, Maintenance Technicians and Warehouse staff.

Once trained the Account Representative will oversee a select group of accounts currently with the company. The individual will be responsible for being out in the field most of their time working with these accounts as well as supporting as necessary existing Outside Sales Reps. There will be profitability growth goals.

• Medical
• Dental
• Vision
• Life Insurance
• Paid Time Off
• 401K with company match
• Fuel discount program
• Wellness Programs
• Employee Discount Programs
• Recognition Programs
• Education Assistance

ESSENTIAL FUNCTIONS:

• Manage a book of accounts via phone calls, electronic communications as well as site visits. It is anticipated that over 50% of the Account Representative’s time will be spent in the field.
• Cover for Sales Reps that are on vacation, which would include learning about key accounts.
• If requested, assist Sales Reps with such administrative tasks as new ship to’s, Loaned Equipment Paperwork (LEP), customer quotes, setting up pricing for new customers.
• Make emergency deliveries for top priority customers.
• Conduct customer site walks to document necessary info for making safe deliveries.

• A college degree or equivalent experience and demonstrated success in sales, account management and/or meeting customer needs.
• Highly motivated individual with 1-3 years of relevant industry sales or service experience.
• Some travel and overnight stays will be required.

CRITICAL SUCCESS FACTORS:

Customer Focus Excellence Experience working with customers.

• Can be in Sales or Customer Service
• Ideally involved in areas that include having to resolve customer issues.
• Proven track record of being able to communicate with customers verbally and in writing.

Results Focused. Focuses on improving performance, meeting goals, and producing results; Tracks sales performance, finds ways to improve sales approach, Sets. Focuses on profitable opportunities Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers in the organization; very bottom line oriented and strategically focused; steadfastly pushes self and others for results. Believes in the philosophy that “today is too late” while at the same time operating from a strong set of core values and principles.

Information Seeking and Problem Solving. Gathers facts, ideas, and opinions needed for analyzing situations, solving problems, or making decisions. Asks good questions and collects relevant information; Uses a process or company provided tools to keep current on market and customer realities. Identifies problems and tests alternative solutions to achieve the best outcome; Creates good solutions by objectively identifying problems, recognizing patterns and considering alternatives.

Business Knowledge/Intelligence. A thorough understanding of the roles, relationships and systems among Sales and Operations, and the desire to improve processes to the advantage of customers and the organization; Knowledgeable about how organizations function; knows how to get things done both through formal channels and the informal network. Demonstrates intellectual horsepower in dealing with complex challenges; learns quickly and on the fly and grasps the essence of the underlying organizational structure.

Communication. Demonstrates exceptional skill in verbal and written communications; Prepares written material that follows generally accepted rules of style and form, is appropriate in tone, and accomplishes the intended purpose. Expresses information, in writing and orally, in a succinct and organized manner that is appropriate for the intended audience; effectively listens to others and clarifies information as needed. Ability to construct and deliver customer presentations that are professional and achieve their intended purpose.

Interpersonal/Relationship Building Skills. Experience working closely with all levels and areas of the organization internally and externally; Demonstrates ability to build and maintain positive and productive working relationships across a broad range of people and groups. Takes initiative in gathering information that relates to sales process and customer fulfillment and incorporates this knowledge and information to ensure activities meet organizational goals.

Teamwork and Resource Management. Understands the importance of teamwork in achieving organizational goals and builds strong organizational alliances. Demonstrated ability to manage and optimize the resources available within territory. This includes other sales team members and operational partners that serve customers and support sales goals.

Resourcefulness and Flexibility. Open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles; adjusts rapidly to new situations warranting attention and resolution; willing to champion new ideas and methods, despite opposition, when the organizational benefits outweigh the costs.

Judgment and Decision-Making. Makes sound, well informed, and objective decisions; perceives the impact and implications of these decisions; commits to action, even in uncertain situations, that support accomplishment of organizational goals. Balance’s customer demands with sound business judgment. Can effectively match resources to the job and execute to meet business needs.

Learning Orientation. Demonstrates willingness to learn. Accepts feedback and responds appropriately. Is willing to try new approaches. Seeks out opportunities to learn and develop new skills.

• Ability to lift boxes/equipment weighing up to 30 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

SC Fuels is an equal opportunity employer. EOE/AA/M/F/Vets/Disabled

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