Duties and responsibilities include, but are not limited to:

• Maintains a substantial caseload of WP Online Undergraduate students. Serves as an academic advisor from acceptance to graduation.
• Meets and collaboratively engages with students to advise them 0n matters pertaining to academic curricula, requirements and majors, and facilitates academic progression toward degree completion.
• Responds timely to student questions, emails, and phone calls, with a helpful attitude and correct information. Takes an active role to resolve student problems. Acts as a liaison between students and faculty to facilitate communication and address issues as they arise.
• Tracks students' academic progress and out-reach to those in various categories of academic jeopardy/failure, responding to students' inquires and making referrals.
• Support new students' onboarding and success services.
• Works collaboratively with key Enrollment Management departments to connect and facilitate students' smooth matriculation as well as acclimation to WP Online including but not limited to Undergraduate Admissions; Registrar; Financial Aid; and Student Enrollment Services.
• Participates in weekly strategic meetings in person with Academic Affairs' staff to resolve student road blocks, promote student success, and support continual program development.
• Other duties as assigned that are appropriate for the position
• Remote hybrid work available pending institutional need.

Required qualifications:

• Bachelor’s Degree from an accredited college or university.
• Two (2) or more years of academic advising or related student affairs experience in an educational setting.
• Ability to meet flexible work schedule requirements that include evenings and weekend hours in accordance with departmental needs.
• Ability to work effectively in an online virtual setting using common tools such as Zoom and Teams.

Personal attributes and traits:

• Demonstrated ability to communicate effectively in both oral and written format.
• Capable of prioritizing work to meet agreed upon goals and deadlines.
• Able to listen without bias to consider multiple and diverse viewpoints.
• Commitment to providing excellent service quality.

Invitation to apply:

Interested candidates will be prompted to: Complete an application and submit a cover letter

Submission of all documents listed above is required for consideration.

General questions related to this application process, please contact talent@wpunj.edu

Review of applications will commence immediately and continue until the position is filled. General questions related to this application process, please contact talent@wpunj.edu

About William Paterson University:

William Paterson University is the third most diverse public university in New Jersey. As a longstanding member of the Hispanic Association of Colleges and Universities (HACU), we have been designated by the US Department of Education as a Hispanic-Serving Institution. William Paterson University is also proud to be designated as a NASA MSI (Minority Serving Institution). The University offers undergraduate and graduate academic programs that range from liberal arts and sciences to pre-professional and professional programs; it enrolls over 8,000 students from across the country and from over 40 nations. The University is situated on a beautiful, 370-acre suburban campus in Wayne, New Jersey, just twenty miles west of New York City.