988 Crisis Counselor Bilingual Spanish (Olympic Suicide Prevention Center)

This role is fully-remote. Schedule will vary with multiple shifts available. Part time & full time applicants encouraged to apply. The pay for this position is $26.00 per hour with a $3.00 overnight differential.

Summary

Responsible for providing telephone assistance to individuals in crisis.

Primary Duties

• Offering crisis counseling services via telephone and chat.
• Working alongside the shift supervisors to answer, manage and conduct lethality assessments of crisis calls.
• Serving as a mandated reporter in cases of suspected abuse.
• Maintaining accurate and detailed call reports.
• Fulfilling continuing education requirements as requested or required for the agency and the Suicide Prevention Center program.
• Assisting in the training process of new counselors and volunteers.
• Participating in community outreach events such as resources tables and presentation about suicide prevention.
• Attending routinely scheduled meetings as requested or required for the Suicide Prevention center.

Crisis Line Counselors provide telephone assistance to Spanish speaking individuals in crisis. $3.00 hourly additionally will be paid for shifts worked overnight. Candidates must be bilingual (English/Spanish) and have completed the SPC Crisis Hotline Training in order to be considered for this part-time position.

Hours/ Shifts Needed

This position is 24 hours per week with the following schedule:

Friday - 4:30 pm - 12:30 am
Saturday - 4:30 pm - 12:30 am
Sunday - 4:30 pm - 12:30 am

Job Requirements

You must be able to successfully pass our pre-employment screening, including a background check and live scan fingerprinting. For bilingual positions, you will need to pass a language assessment. You will also need to meet the following requirements for this role:

• Bilingual in English and Spanish.
• Possess a high school Diploma or equivalent.
• Must be 21 years of age or older.
• Have open availability to work within a 24/7 program, including weekends and holidays.
• Have knowledge of all job specific skills including lethality assessment, data collection, and call triage.
• Possess strong interpersonal skills and can positively interact with others over the phone and in person.
• Have working knowledge of using a personal computer including word processing and crisis line related software.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)