Job description

As a team member of Dental Associates, you can expect an excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

Benefits Overview:

• Medical Insurance with optional Health Savings Account through Associated Bank
• Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
• Vision Insurance
• Life Insurance
• 401k
• Company paid short term disability
• Paid Time Off
• Paid Holidays
• FSA
• Hospital Indemnity
• Critical Illness

Responsibilities

The Accounts Receivables Representative is an integral part of the Patient Financial Services department that supports Dental Associates’ many clinics. The role is responsible for following up with insurance regarding claim payments and investigating why claims are not being paid. The position requires a high level of detail and problem solving skills within tight deadlines.

• Verify completeness and accuracy of all claims before submission, ensure proper benefits are being applied
• Submit claims to dental and medical insurance companies; electronically or by mail
• Follow up on claims via phone or insurance websites
• Promptly respond to insurance claim denials and submit appeals when necessary
• Address issues that may prevent the timely payment of claims
• Respond to inquiries from insurance companies and provider teams
• Download/upload/review EOB’s (explanation of benefits) to patient files
• Utilize customer service skills to answer phone calls, emails, and messages from internal customers

Schedule

• 40 hours per week
• Monday through Thursday 8:30am-5:30pm & Friday 9:00am-3:00pm

Requirements

• HS Diploma or equivalent required
• Experience with ICD-10, CPT and CDT coding preferred
• Experience with CMS-1500/ADA claim forms preferred
• Strong organizational skills
• Ability to multi-tasks and prioritize within tight deadlines
• Superior problem solving skills

If you’re ready for an exciting, stable career with a growing company apply today!

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our dental assistants with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned group dental practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.

Job Type: Full-time

Pay: $16.00 - $21.50 per hour

Schedule:

• Monday to Friday

Work Location: One location

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