Who we are

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to show up every day with a true passion for people and learning. Every leader has an exciting opportunity to profoundly impact our Purpose, “Enhancing Lives by Transforming Communities”, and turn it into reality. Are you up for the challenge?

The role

The Regional Maintenance Associate is responsible for organizing, directing, and managing the overall maintenance program at assigned sites, through implementing and supervising the on-going preventative maintenance processes. The Regional Maintenance Associate will travel to and work from sites as assigned by the Regional Maintenance Supervisor and will work towards the common goals of satisfactory cash flow, positive resident relations, and optimal tenant retention.

What you will do

Essential Duties and Responsibilities

• 
  Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Ensure preventative maintenance schedules are followed and maintain proper levels of inventory with Community / Property Manager's approval.
• Ensure each assigned work order request is completed on a timely basis; request assistance as needed; report all problems, delays, etc.
• Coordinate daily activities by giving progress updates, communicate frequently with RMS on daily activities and perform any tasks within the maintenance department.
• Repair and maintain all HVAC units, mechanical, electrical equipment, plumbing fixtures, structural facilities, and grounds of the property.
• Responsible for timely completion of administrative duties including, but not limited to, completing necessary forms, reports, etc.,
• Supervise property Maintenance staff including performance management, and timekeeping.
• Perform other related duties and responsibilities as assigned.
• Assist with due diligence and management takeovers
• Possible need for on-call responsibilities.
• Regular travel to sites as assigned

What you will need

Skills and competencies

• 
  Above average oral communication skills.
• A proven track record for hands-on apartment maintenance skills.
• Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
• Able to multi-task and prioritize work orders.
• Exhibit strong attention to detail.
• Able to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demand.
• Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
• Consistent and reliable transportation
• Able to lift, push and pull up to 75 pounds.

Education and Experience:

• 3-4 years of multifamily experience in a leadership role; or equivalent experience
• Formal technical training and/or equivalent job experience in heating, air conditioning is essential.
• HVAC certification required.
• EPA certification required for the handling of refrigerants or ability to get certified.
• Provide own hand tools.
• Able to operate all necessary tools to perform the essential functions of the position.
• Work orders should be completed within 24 hours, except emergencies, and unit turnaround time of five (5) working days unless otherwise determined by the Community / Property Manager.

What we offer

• Competitive compensation, retirement plan option, medical, dental, vision and life insurance
• A collaborative, progressive, team development environment
• Paid holidays (including your birthday!) and paid time off
• Opportunities to make a difference in a growing and highly productive environment

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

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