Job description
The dispatcher position will be working in a fast-paced environment and communication with drivers will be via telephone and team chat.
This position is Friday-Monday 8:00am-5:00pm. Weekend on-call rotation.
Duties and Responsibilities: Other duties as assigned.
- Assign loads to drivers.
- Assist customers in monitoring freight.
- Coordinate delivery appointments along with contact numbers and get directions.
- Ensure all drivers’ status, dates, and times are accurate.
- Answer all incoming phone calls.
- Communicate with manager for vehicle repairs and maintenance.
- Upload required documents to associated work orders.
- Communicate with manager to resolve any issues or concerns.
Requirements.
- Familiar with Microsoft Office.
- Attention to detail is a must.
- The ability to work in a fast-paced environment and make decisions.
Experience:
- Customer Service: 2 years (Preferred)
- Dispatch Experience: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Orlando, FL 32819: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
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